Xtreme Ninja Warrior — Local services in Brunswick

I recently had my 7 year olds birthday party here and was not completely satisfied with my experience. On their website they make the birthday parties out to be a great experience however, that was not the case. First off all the obstacles are not geared towards children at all. They are setup for grown adults . They lead you to believe there will be multiple instructors there to guide the birthday and keep the children involved in the obstacles. This was not the case either. All of my chaperones were the ones doing this and there was only one lady there who was very nice and helpful but she could not do it all on her own. we had to organize the obstacles and keep the kids going. With the $300 package comes nerf guns for a nerf battle. The guns kept jamming causing the battle to come to a stop at times and had the kids disappointed. There was one table to set things up on and that's it. A few benches for people to sit at with no tables to eat on. It was an 80 degree day outside and there was no air Conditioning which left everyone uncomfortable. Also, with the $300 package all of the participants were supposed to get a coupon to come back and bring a friend for free which we did not get. $300 for 2 hours. Not worth the...

Firstly, I need to point out that PJ, the instructor, is AMAZING. I’ve never had as much motivation, guidance and encouragement in a class EVER before. Absolutely recommend his training to everyone! (@authentik_movement) BUT, in the regards to management, I am left extremely dissatisfied with my experience within this facility. In March, I paid for a 8 week period of adult classes. Friends of mine within the class and myself were only able to take one class before COVID shut down gym facilities. My friends within the class had to personally reach out to Nelson (owner) multiple times to receive a refund. I still did not receive any email or communication about a refund. I reached out and was told to send him an email to remind him. This was in August. I realized yesterday, 3 months later I STILL have not received a refund. I have called and emailed Nelson, and have yet to hear anything back. I am absolutely dumbfounded that I have to beg for my money back for a service I never received. Very poor management and professionalism on their part. PLEASE look into PJ’s business and social media pages. His work is incredible, and I’m so upset that the management of this facility is taking away from how amazing his...

Do not recommend this place. We attended a party & they didn’t even know there was a party. (But mind you our party was on the website for kids to sign waivers) They then put everyone in what looked like a storage room with a few tables. It was an absolute free for all with kids. There were not even any parents there watching their kids. We had a lot of kids come into our “room” taking food and cake. Parents were literally up the stairs at the bar. Couldn’t tell who was staff and who wasn’t nor was staff even paying attention to what was going on. The owner was absolutely terrible and rude. Another parent went to tell him something and his response was “you need to wait, I’m doing something” and then said “I don’t care that’s not my job to stock bathrooms, you need to just deal with it” They willing and happily took our friends money to pay for the not cheap event. But if you ask me they deserve a full refund for the experience they had....