Horrible customer service, when my girlfriend and I walked in there was no "welcome to gamestop" or anything. Was there for 10 minutes walking around looking at games and not one person came up to us and asked if we needed any help. They rather just talk about different things with each other and not help a customer. Overall rating one star. Never going there again.
Edit: forgot to mention that it was a manager that wouldn't even come over and ask if we needed any help or welcomed us to the store. Really pathetic if you ask me. Once again never going to that GameStop ever again. I'll stick with going to Medina GameStop or...
Read moreWe had a great experience. They had a game we wanted last minute and we were coming from far. Elizabeth who gives out of this world customer service and kindness, offered to stay open 15 extra minutes for us to make it there. And she did just that. Extremely personable and wonderful worker. Give her a promotion, these are the types of employees these companies should cherish and treat them according to their dedication and value. Thank you Elizabeth for a great GameStop experience. A company as only as good as the...
Read moreSam is legit the nicest and most helpful human being! Some retail people are awful...I would know from years of experience with co-workers but Sam has the absolute best customer service skills! She had a positive attitude, she was super honest and also such a delightful person to chat with an answer all my questions. I sincerely hope she gets a raise as I feel she is so deserving of one. Thank you Sam for making my day! Much gratitude for you going above an beyond to help me! Makes me want to do all my...
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