Mapquest must have a problem with me posting my receipt because I tried several times but I still don't see it.Trust when I say I paid for all my items almost 100.00 dollars worth .My problem is that 🙄! #1. Loss prevention was on me from the time I walked in the store 🤨! Which made me very uncomfortable to say the least 😖! I tried to ignore them but it was hard to do because they stayed on me until my spree was over . Let me say just because I was in Burbank and in the Mall doesn't mean anything this store is horrible to me or prejudice one & mostly all their cosmetics and toiletries, shampoos and so on were picked over , damaged, open and half empty 🤨!! I had to really go through them to find something decent enough to buy 🙄! Very time consuming especially with loss prevention breathing down my back😤! I don't steal, I have money and was one of the most well dressed individuals in the store so why they were on me so tuff is a mystery🤔?!! This store didn't have a wide selection of clothes in my size so that took another 40 minutes looking through every rack to find a style I like and that can fit. I wanted a pair of shoes but 7 to 7 1/2's were ugly or very made in China looking.. I passed on their tired selection 👎! I went to try 4 tops on , I hollered out for an attendant or clerk to assist me with a number there was no one to be found. So I took my basket in the dressing room with me because I couldn't take a chance that all the merchandise it took a hour to find would still be there if I were to leave my basket unattended.. That's the only reason I took it in with me then ten minutes into trying things on here comes some lady banging on the door like the Police 🤣😐🤨 ! She finally noticed I had a cart in with me but by then I was finished just sitting down in there activating my new credit card before heading to the cashier $$$🎫! My only good experience was the young man Brett who rang me up Super polite, handsome and genuinely helpful showing concern for my things the way he should bag them. Just doing a great job without making me feel like I'm a criminal because I'm not but that's the way all the jerks following me, spying on me through clothes and merchandise and then the crazy lady banging on the door.. I wouldn't recommend this place to shop I love Burlington coat factory in downtown Los Angeles and Fallbrook Mall. I never once got harrassed at either of those locations. I am not HAPPY WITH THIS LOCATION ONE...
Read more-0 stars. DO NOT SHOP HERE. THE CASHIERS ARE RUDE AND DISHONEST. It was my first time doing an exchange. I bought a pair of women's polo shoes two days ago for $17.99. There was no string, just a tag on the back of the shoe. I bought them for my mom, who is disabled. She never wore those shoes because they were too big for her and asked to return them; however, I wanted to exchange them instead, as I have been shopping here for many years. The lady, Adriana, kept saying, "This is worn," in front of everybody. I told her the tag is still attached to the back; I bought it like that and now want to exchange it for these items. The lady with light red hair next to her teamed up with another lady with curly hair in a ponytail who came from the other side of the register. They started attacking me, saying it's worn and making me look like a liar in front of everyone.Then I started shaking because they were all attacking me, so I told her to just give me my money back and that this would be the last time I step into this store. Then I called the store, and the lady who picked up said she was the supervisor, but I'm not even sure because they are all liars. All she said was sorry for the inconvenience and that we will talk to her. But I will take legal action and show them who the liar is here. DO NOT, I repeat DO NOT...
Read moreI purchased a very nice suit and pair of CK dress shoes there today, very happy w/ items. However, Burlington has changed A LOT since it had The Coat Factory name attached; perhaps it's just this location though. The last one I went to was in TN or NV back in BCF days and I recall it being well-priced as today, though sleeker. Now, if I didn't see the name, I'd have swore I was in a Ross Dress for Less (I shop for deals and love most about that store, too) -- the bad parts being extremely messy (shoes were in piles everywhere, everything sized on wrong hangers, wrong places) which is because of corporate scaling employees back too much that the ones there are too swamped doing necessities & the clutter and chaos is the trade-off. When in a hurry or on a schedule, know it advance, you'll be frustrated finding what you want in the piles. Great friendly staff! I do recommend with...
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