Magnifique Mademoiselle — Local services in Burbank

I rarely leave negative reviews, but I felt compelled to share our experience here because the overwhelmingly positive ratings do not reflect our reality. While Ann, the owner, is certainly pleasant, our overall experience was deeply disappointing and unprofessional.

Ann does not keep the posted hours—neither online nor those clearly listed on the store window. We had three separate appointments (selecting the dress, fitting, and final pick-up), and Ann was consistently 20-30 minutes late every time. This was frustrating and disrespectful of our time.

Each appointment involved Ann bringing her toddler along. Initially charming, this quickly became uncomfortable. The toddler, encouraged by Ann, constantly interacted with us, touched everything in sight—including after having snacks and handling a formula bottle—and then carried around the train of my daughter's prom dress. That's just gross.

On that note, hygiene was a concern. On one occasion, Ann was handling diapers and then immediately packaged my daughter's dress into the travel bag without washing her hands, which was unsanitary and alarming.

Price-wise, the dresses are not the deal they are portrayed to be in other reviews. We paid $450 for a dress even after a 10% discount I negotiated due to sticker shock. Comparable dresses at David’s Bridal run between $150 and $250. I will say that alterations at about $90 are reasonably priced compared to David's $150 and up.

I sincerely hope my daughter never returns to this shop, and I wouldn’t recommend it to anyone else. The friendly demeanor doesn’t compensate for the lack of professionalism and hygiene issues. You can easily find better quality, better prices, and more professional...

Ann saved the day! For my wedding reception I looked everywhere, every formal dress and department store and I even went to the mall and I didn't find anything.

This store is so close to my home, it should've been my first option but it was my last resort because every store didn't work out.

I called Ann and she was so sweet and made my appointment to come in.

When I came in the store OH MY GOD they have soooo many BEAUTIFUL EXTRAVAGANT dresses and soooo many options !

Ann you are AMAZING, Professional, You know about style and have amazing taste! Thank you for taking your time with me and helping me find my PERFECT second wedding dress! I LOVE IT!

I can't thank you enough for taking your time, David's Bridal, every other formal dress store did not treat me they way you did and you cared about my day. Thank you so much!

I will be so happy on my...

I love this store and Ann is absolutely wonderful! We found a beautiful dress for my oldest daughter at this store 3 years ago so I last week when my second daughter needed a prom dress, I knew right where to go! This store has a great selection of beautiful dresses and if you don’t see exactly what you want in the store, there are more that can be ordered. Ann is extremely helpful! She really went out of her way for both of my daughters, making them feel special while trying on dresses and even helping is to find a special dress staying within the budget we set. We are so thankful for this store and for Ann! I highly recommend this store and I will definitely go there again for my other two...