Computers for Chumps. These guys aren't here to help you; they're here to make a buck. Don't be fooled by these dudes.
If you have any computer repair competency avoid these folks. They're more interested in making you pay for repairs than selling you parts, so they can get that $90 minimum service fee.
They will refuse to accept returns even with receipts present, even if you used a product once because of a "store policy" they come up with on the spot. Let me reiterate: your receipt means nothing here.
They'll low-ball you on absolutely everything. Most of the laptops they get are donations because people think they're making a difference, but in reality they just cannibalize the parts for their overpriced repairs while fooling everyone into thinking they're some kind of charity. I'm sure they donate at least a handful of dinosaur laptops a year to get a tax break on that pricy downtown storefront.
Many of the accessories are used or off-brand garbage they then try to sell for premium prices. You can find better on eBay or Amazon for 1/4th the price.
These guys know they're screwing you over, even if you don't. Don't...
Read moreThis review is long overdue - easily the best, most helpful, most competent, and fairly priced computer experience I have ever had. I brought in my 2011 Macbook, nervous about taking a Mac anywhere other than an apple store, only for the problem to be diagnosed and explained to me in plain English two days later. The worker went the extra speak of explaining the various ways he could fix it, keeping me informed and in control as well as confident in the knowledge of how my machine worked. I chose the type of repair I wanted and my computer has worked perfect ever since. Probably just got another few years out of this puppy! Best money I ever spent and ABSOLUTELY the place to go to get your computer fixed.
P.S. I wish I remembered the name of who helped me, he...
Read moreI took my failed Macbook (kept crashing and shutting down) to Computers for Change because I didn't want to set foot in Small Dog Electronics, for reasons I don't want to go into. See other reviews of Small Dog. The problem, they told me, was a hardware issue that could be dealt with by an Apple store. They told me they could address it but it would cost me much more. And they kindly informed me of the current lawsuit against Apple for the faulty part in 2011 Macbook models, that Apple is required to fix it for free and provided me a printout of the information, and backed up my Mac the same day for a very reasonable price. Super kind, helpful, and most importantly honest staff (I dealt mostly with Brent or Brett). I will definitely go back if I have...
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