I purchased a white sectional couch from Discount Furniture Superstore yesterday. I was so pleased with the fantastic customer service by Boyce, who I believe runs the business. The selection at the store is wide-ranging and there were various sectional couches from which to choose. A critical factor in my choice of couch/seller was delivery. Given personal constraints, I was looking for furniture that could be delivered to me ASAP. While the store's delivery was a bit behind due to COVID-19, they were able to arrange for their delivery guys to bring the couch to me the next day, which happened to be their day off (with an additional charge, since for that price point, delivery would be typically free).
Boyce also took down a bit of the total price given that the light color of the couch would predispose it to easy staining, and he also provided us with a free bottle of cleaner that we could use. The delivery guys, William and one other person whose name we never got, were also efficient and quick, and they drove 40+ minutes (each way) to get to me. At one point, I did get worried about the timing of the delivery since there was a slight delay, but I appreciated that Boyce kept me updated and gave me several calls to let me know when the guys would be coming. This helped immensely.
Overall, I'm really happy about my purchase and recommend that anyone looking for furniture check out the Discount Furniture Superstore. Quality is good, prices are good, and I have no regrets. Boyce and his other associate (I am not sure of his name) will take good care of you. I'm so glad that I ventured out to Burlington on a whim to check out furniture. It was...
Read moreWe went to this store twice looking for new furniture. We spoke with Boyce originally. When we returned a few days later, he was not there. The gentlemen that helped us led us to a power sectional that I liked in the store. It was priced 2500, but the salesman said it was Lane furniture, which I know is made of real wood and a US company, so I didn't have a problem spending that on it. The salesman said the price was firm because it was a Lane and they were having to deliver to Danville. They brought it and set it up. The recliners are already starting to show sagging in my husband's seat. I go to rearrange it yesterday and move the console part of the chair. There is a label that says Made in China, SiYang Furniture! Not only that, but They would is not real wood, and is splintering off at the connections on the console from where they had put it together. The salesman told me it has a warranty, but they don't give any warranty paperwork, nor do they write what you bought on the receipt. My receipt literally just says "sectional". So, now I have this Chinese fake sectional that I am so unhappy with, but basically stuck with because I was lied about what I...
Read moreI would like to take a minute and tell you how satisfied and grateful I am for the owner of Discount Furniture Superstore in Greensboro. Over a year ago I bought a mattress, box spring and rails from a "national retailer" in Asheboro. Within a month the bed was failing apart. I thought I had purchased a bed that would last a while because I am a big guy I knew I would have to pay extra for a good bed. Recently I decided to go to Discount Furniture in Greensboro to see if I could find me a new bed that would last and make me comfortable. My prayers were answered, the owner of the business went far and beyond the call of duty and made sure I was satisfied with my purchase. I am truly grateful for this and will all my business to Discount Furniture from now on. I encourage you all to shop at Discount Furniture. Oh yeah my 65 year old mother purchased a...
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