Spirit Halloween — Local services in Burlington

I took my wife and two granddaughters to spirit Halloween on Monday to purchase this year’s Halloween costumes. I had over $300 dollars in the baskets and wife and I were ready to check out. My 3 year old granddaughter all of the sudden had to use the restroom all of the sudden like toddlers do. We asked the manager if they please had a restroom we were about to have an emergency. She told us to go to the Walmart on the other side of the parking lot. Wasn’t even apologetic could see that we were having an emergency and smirked at us. We will never again spend our money with this company. We found all the costumes on line for half the price. I was in complete shock. Stay away from this store absolutely no customer service and they mock 3 year olds that have to pee and won’t even come close to letting a 3 year old use the bathroom. Keep your Halloween costumes we will purchase somewhere else. Called Wednesday to express our concerns and got the same attitude over the phone. Just done. Stay away from spirit Halloween. They are...

If i could leave 0 stars i would. The i’m assuming manager had the worst attitude i’ve ever experienced. She called me ignorant for not knowing unopened tights were non-refundable when the cashier didn’t tell me and was talking about her menstrual cycle instead. I asked kindly if she could remind her cashiers to tell people that about the tights because i was unaware and she said, “whenever you come in i’ll tell them to remind you 50 times”. Horrible person with a nasty attitude, should not be working in customer service. Don’t go to...

Ok, so they had stuff that I was looking for, but they're proud of it... very pricy. So I asked what the clearance rate would be since I went just a couple days before Halloween. The lady said 75% off. So I went back the day after Halloween and learned after I had nearly $300 of merchandise in hand that the clearance rate was only 25%. I bought it anyway cuz I'm already planning for next year and this saved me a lot of time searching, but I'll be very careful going into spirit again. That place is dangerous for...