Micro Tech Computers — Local services in Burnsville

I had an exceptional experience at Micro Tech Computers for my computer repair needs. From start to finish, their service was top-notch. Lon was friendly, knowledgeable, and extremely efficient. he diagnosed and fixed my computer issues in no time, saving me from a lot of stress and frustration.

The turnaround time was impressive. I dropped off my laptop in the morning, and by the afternoon, it was ready for pickup. The technician explained the problem in simple terms, and they even offered some useful tips to prevent similar issues in the future.

Not only was the service speedy, but the pricing was also fair and transparent. No hidden fees or surprises, which I greatly appreciated.

The shop itself was well-organized and clean, creating a professional atmosphere. I felt confident leaving my valuable device in their capable hands.

I highly recommend Micro Tech Computers to anyone in need of computer repairs. They truly live up to their name by delivering speedy and reliable service. I wouldn't hesitate to return if I ever need assistance again. Thank you to Lob for a...

Had an issue with a laptop's power jack. They were pleasant enough during the repair process and claimed to have done extensive testing, but I come home to find the laptop doesn't charge depending on the positioning of the charger cable. Called to ask and get told "well that could be your charger cable" and that they didn't have a second one to test it on. It would have been nice to hear that detail when I picked it up given all the talk about extensive testing, and it sort of soured the whole experience.

edit: Just had a really nice conversation with them over the phone - communication issue completely resolved and the fact that they reached out to me to make sure that I was satisfied shows how committed they are to customer service. Changing my review rating from a 3 to a 5, as they basically addressed everything I had an issue with....

Every so often you have an experience with a business that reminds you that customer service, honesty, competence and "going the extra mile" is still alive and well in America. Shortly before leaving on a trip our Imac's hard drive cratered. We needed it running for our business while away. Lon got right on it and after some unexpected hick ups that wasn't his fault he transformed our 10 yr old Apple to just like new. I know he put way more time in than the original estimate he gave us but the final bill was right in line with what he quoted. Thank you Lon for your expertise and determination to get the job done! Don't hesitate to let him fix your computers. ...