Automotive Service Co — Local services in Burnsville

Took vehicle in for a pre purchase inspection. Mechanic handed me the keys and informed me that everything on the vehicle was in good shape and just needed new breaks and rotors. As I was leaving I noticed on the invoice that there was a leaking waterpump and it was leaking transmission fluid which he didnt mention at all. I had to ask about it while he was eating lunch and he made it seem like a minor issue. I purchased the car and quickly learned the importance of the water pump and the catastrophic engine damage that could happen from driving with a faulty or leaking water pump. I paid him to inform me of the vehicles health and communicate the consequences of any defects found. He did not do that and as a result I made a ill advised purchase that I am regretting . I now have a vehicle I cannot drive until I can afford to pay for expensive repairs. Luckily I didnt completely total the car I just spent all my savings on. Thanks a lot John. You would have saved me a lot of stress,time and money had you taken the 2 minutes to explain these...

I've had to move more than once since I first found these guys and I still drive 30+ minutes to bring my cars back to them; that's how great they've been to me. Any company who doesn't advertise and relies entirely on word of mouth is doing something right.

My last car was falling apart for the last few years I had it and yet they were always honest about what they recommended fixing and what could be ignored since I wouldn't have the car much longer. If I have a quick question or concern I can always call and ask Johnny and know I'll get an honest answer. As a disabled woman, I'm so grateful that I can stop in and get fluids and tire pressures checked for peace of mind without risking being told I need anything unnecessary done.

I often grab a few extra business cards and keep them handy to give to others to spread the word because I believe in...

place was kind of cool at first ended up not being polite couldn't fix my vehicle didn't help me load the vehicle and the two dudes that tired gave Up, I had to do it all by myself, I'll never go back to that place they're horrible didn't even try to fix my car everything he said out his mouth was negative was discouraging.. I got a place that is Fixing it & explained to me by the next day was wrong with it and everything, place called Ken's Auto nice dude..im getting the carburetor rebuild gas tank renewed cleaned out all gas lines done vacuum lines in a few other things car was running just didn't stay.. I just can't deal with people & watch people give up.. deal with good people at a shop and I am African-American. Peace...