Butler Health & Fitness — Local services in Butler Township

I was disappointed in my experience and the customer service of BHF. I had to bring up to the front desk person the different promotions going on and inquire about things, rather than them be offered to me. Additionally, I inquired about chiropractic care and massage therapy. The front desk staff said the office manager would call me to get more info on my insurance. I never got a call. The next time I went in I let them know I was never called. She apologized and said the office manager would call me the next day. I was never called. Furthermore, I used my FSA card but was emailed saying it had insufficient funds. I knew it did because I made two purchases with it that week. When I brought it up at my membership cancellation the office manager immediately became defensive saying she wasn’t accusing me, just that’s what comes back. She didn’t apologize or offer to check how the card was inputted. For $40 a month and a small business, I would expect better customer service and a bit...

This is the first gym that I have ever gone to that I feel welcomed by everyone. The entire staff are very pleasant and always helpful, the gym members themselves are all very kind to each other as well. I purchased the personal training sessions and was set up with Julie. I can’t begin to explain on how much she has helped change my whole life. Through her teachings I have started a complete lifestyle change and with her help I’m already seeing results physically and mentally. I cannot stress enough on how great she is. This also a locally owned gym so it’s also great to know that I’m supporting a small business instead of a giant chain. I plan on being here for a long time and encourage others to...

Been going to BHF for almost a year and really enjoy the facility. As someone who is doing more powerlifting focused training, so my review is coming from that perspective. It's not a powerlifting specific gym but they accommodate such needs very adequately, having a couple racks, benches, various types of barbells, chains, bands, boards etc. There hasn't been a lot of things that I really need that they don't have in some form. The staff, trainers, and other members have never been anything but friendly and helpful. Definitely would reccomend it to almost anyone regardless of your training and...