Have been a repeat customer with this store since they’ve opened , have spend hundreds of dollars here from vapes , to glass pieces, torches, kratom, etc. always loved the place , the owner , people working at the store have always been friendly. However tonight they lost a loyal customer and supporter of local business . Reason why is because I bought two vapes last night and after unwrapping one of the two , one didn’t even work . Didn’t light up , no smoke or vapor came out . Attempted to charge it and still wouldn’t charge or come on. Faulty vape right , I attempted to come into the store the next evening after work and the woman who helped me the day before denied a replacement and says once the vape leaves the store it cannot be returned , I understand if you guys have your policy but yall should be having us test the vapes leaving the store then if some do not work. This is a horrible way to treat a repeat customer who has never had any complaints or issues with the product before. Now you guys lost someone who supports your business who will never return and will make sure to mention this to all other people I know who visit your...
Read moreMy visit to Zen Smoke Shop in Camp Verde, AZ, was nothing short of excellent. From the moment I stepped in, I was greeted with warmth and hospitality. The salesman was incredibly knowledgeable about their products, offering insightful recommendations tailored to my preferences.
What truly stood out were the amazing deals they had on offer. Whether you're a seasoned connoisseur or just starting out, Zen Smoke Shop has something for everyone at prices that won't break the bank. Plus, the quality of their merchandise is top-notch.
But what truly sets this place apart is the friendly atmosphere and the genuine passion the staff has for their craft. They took the time to answer all my questions and made me feel valued as a customer.
Overall, if you're in Camp Verde and looking for a smoke shop that offers great deals, a welcoming environment, and staff who genuinely care, look no further than Zen Smoke Shop. Highly...
Read moreThe manager really doesn’t know anything about vapes, or smoke products, or really anything to justify him being manager. Philip was the last good guy to work there. Luckily after the last time I went there and got ANOTHER product that I was advised to get by the manager, I decided to try another vape shop locally and as luck would have it I ran into Philip, not happy with this shop anymore used to be good when Philip and Indy ran it but William is a nimrod. Vape express it now my new shop, will miss this shop as I have went here when it was just Indy who was running the place. Was super excited to see it launch and get products shipped in only to have this mess...
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