Oasis Thai Spa — Local services in Campbell

We decided here because the reviews were raving. Now I'm questioning whether these are all fake reviews or I had a very unlucky experience. I booked last minute, morning of 2/2/25 at opening and was so glad they were able to get my husband and I in at 6:30pm for a one hour couples massage. I had a pregnancy prenatal massage and he had deep tissue. The woman who greeted us was very nice, welcoming and professional and the place seemed clean at first... now this is the part where my 5/5 review like the majority of everyone else took a HUGE turn to 1/5. I got a call from the receptionist at 5:35pm asking us if we can come in 15-20 minutes earlier, which made us rush our dinner. We skipped our dessert just to make sure we had enough time. So that wasn't a big deal just kinda annoying since we were notified within the hour of our appointment.

As soon as we get into our couples room to change right as I was about to get into the bed, I turned open the covers and there was a giant bug!!! I couldn't make out what kind of bug it was but it looked like a huge beetle or like a bed bug or roach. I accidentally touched it to make matters worse but so glad I did otherwise I would have never known or seen that it was in the bed. My husband was already undressed in his bed but was equally surprised in a not good way. I then let the employee immediately know, she asked me to turn on the light seen the bug on the pillow sheet and did apologize and quickly removed the pillow and the sheets to grab clean ones. She quickly came back to the room with new sheets (which were stained) I was able to see that the sheets looked dirty and stained because the light was still on.

So that was gross. Thats when I should have walked out but I didn't want to be rude And I regret it because the massage wasn't any better. My massage therapist had very shaky hands. The whole entire massage her hands were shaky. Now this is my first time here but I don't feel like that was normal. Felt like her hands were tired after a long day or she had arthritis. The shakiness was that bad. I should've been the one shaking after seeing that disgusting bug not her. So it's already hard to relax. We got rushed there, there was a big nasty bug in the bed, and now the constant hand shaking. I was definitely not relaxed. every time she checked in throughout my massage I had to keep telling her to apply more pressure every time she asked me and even once on my own and she did not adjust to more pressure. Maybe she didn't want to press hard because of my pregnancy but I definitely let her know I wanted more pressure. Honestly she did not seem qualified for a pregnancy massage. Not sure if it's because we were the last clients of the day but she seemed a bit like she was rushing my massage. Every time something felt decent or good she quickly went to the next thing after a few seconds not even a minute.

I always check out different massage places so I can definitely tell when someone is tired and or rushing through. The only pleasant part of when she would take her time was when I was being stretched, that was nice but everything else this was probably the worst massage I've experienced. At one point she even had the towel covering my nose and mouth too then when she realized she laughed about it and fixed it. I forgot her name but she looked very young. So overall it was very disappointing. My husband also said his massage was just okay. He didn't have anything negative to say but his massage was good but nothing special. After everything we still tipped. I don't think we should have got charged full price considering our experience or at the very least another apology or more concern about the bug in the bed but whatever. I was also expecting to be offered tea and fruit like in some of the photos it looks like thats what some clients are offered which seemed very lovely but we were just offered water bottles to go. Overall good customer service but bad- to decent massages and...

I hesitate to write this review because my fave massage spot will become too busy 🥲 All jokes aside I cannot recommend Oasis enough. I’ve been a handful of times with my partner for a couples massage and just went today for a solo.

Today I had Kim for my massage and she was incredible. She confirmed at the beginning of the massage the type and length of , I wanted had fantastic techniques, checked in on me., and actually listen to my preferences. Kim was fantastic. I wish I bought a longer massage and will definitely recommend her and request her in the future but if it’s her day off, I’ve also never had a bad experience with the other masseuses

Every single time I’ve been there I am thoroughly impressed. I don’t even have a regular person that I’ve been requesting but the handful of times I’ve been in total. I’ve never been disappointed and always walk away feeling so much better and relaxed. Keep in mind. I go to get a massage to relax I like light intensity, and my partner actually likes More deep tissue and we both have found that this place can very much adjust to your preferences.

Super clean place, they can usually fit me in on pretty short notice like same day or even within the hour, but I have called sometimes and they might be fully booked for that evening. I think it just really depends on the day...

I was SO happy to find that this spa is still in business after COVID. This place is spotlessly clean and neat. I was pleasantly surprised to find the receptionist very proactive about proper COVID protocols, including using little booties to go over my shoes and hand-sanitizer upon entering the studio and going over areas of focus. I have issues with three vertebrae in my neck, and when I discussed my needs for that area, she confirmed all of my instructions before showing me to my room and table.

I have physical body issues and haven't enjoyed a massage for a year and a half. My masseuse did not disappoint! Polly provided a perfect massage, complete with lots of communication about pressure, where my injuries were, etc. I had gnarly knots that were a little painful to get through, but she worked them really well and the second half was sheer bliss! My body hasn't felt pain-free in a long time, but it sure did...