I recently purchased a decorative plate and a large candy bar for a special meeting !! I went directly to the meeting and the candy was rock solid !! I couldn't even cut it with a knife...I took it back the next morning...The store manager that handled the refund had a terrible personality !! She frowned at me and said under her breath that I probably left the candy in my vehicle overnight which I did not !! I moved to Michigan from Colorado in 2022 !! I purchased many items for my home at this store at time for my new home !! I purchased rugs, lamps, furniture, linens.....You name it !! My sister even went to this same store and purchased a rug exactly like the one I purchased !! I am a retired Decorative Painter and Interior Decorator. I will never be back to any "HomeGoods" stores again....!! I don't need the unprofessional drama and attitude from your management !! A simple apology and refund was all that was necessary !! Her attitude was incredibly unprofessional...
Read moreHome Goods is hands down my favorite store. The Canton store is huge and has awesome variety of products. My reason for a three star is that the store is always in the process of being organized, with carts of goods in the main aisleway near the entrance. Also, long lines don't necessarily mean more cash registers being opened, which should be a logical step for store managers to take.
Love the store and its products, would like it to be better organized and aisles that aren't...
Read moreIf I could give them no stars I would. I went to this store for the first time and left very upset. I was looking at some decorative pillows and was told " excuse me ma'am we are working here" and made me feel like I was in the way. They were so rude! What happened to the customer comes first? Since when does putting out inventory more important than my being able to buy what I came for. You have lost a...
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