FOS Furniture — Local services in Cape Coral

We'd made a purchase here before and had been pleased with the furniture and customer service, so when an old recliner broke, this is where we came. The young lady who came to help us spent far too much time being concerned about who had been our previous salesman, even though we told her it had been about two years prior. She finally agreed to help us after a lengthy discussion about how we had no way of knowing who the gentleman had been and shy of her looking in her records, we wouldn't know. I knew exactly what piece of furniture I wanted to purchase and though they had three in stock, they were floor models. She said that the price of the floor models were not the price of the actual chairs - about $100 difference in their favour. To order the chair would take about four to six months to get in. We asked repeatedly about purchasing one of their stock pieces as waiting that long wasn't an option (I've recently had surgery and have to be able to elevate my foot and the stock recliners we could take home weren't long enough to have my foot lay on because of my height), but she was adamant that this could not be done. We wound up walking out and will have to shop around elsewhere. I would only give it 1 star except for the fact our previous visit had been so pleasant, I don't want to dismiss it for her poor...

If you like the used car buying experience then this is the place for you. In response to an add on their website, I stopped in today to buy a Serta Mattress and adjustable frame. The salesman (Jason?) was a pleasure to deal with, but the sleazy manager, was....well sleazy. The add was for a Black Friday sale with an expiration date of 12/2/19 but other furniture stores in the area, with similar Black Friday sales, also updated their adds to read that the sale has been extended. Obviously I thought the same was true with the Fos add, otherwise it still wouldn’t be on their website right?? So the salesman and I agreed on a price and then he went to huddle with the sleazy used car manager (I mean sleazy furniture store manager). After a few minutes of them huddling, I interrupted and told them that I was not happy with process and that either the price was good or it wasn’t and that I was ready to walk. Well the salesman said no worries, and he started to take down my delivery information when sleazeball interrupted us and said they wouldn’t be honoring the add...

My husband and I had been searching for a couch that was perfect for our home for easily a week or two. :( we finally came across FOS and so glad we did!!! Pedro basically became my furniture bestie while I was there and hands-down was the sweetest, super helpful, and walked all over that furniture store with me so that I could find the right couch and I kept coming back to this one. Because I kept coming back to this very couch and couldn’t seem to get away from it my husband and I decided that this was gonna be the one that we bought and I am so thankful that we got it. It is very comfortable and it matches perfectly with the vibe I was going for in my living room. If you need to get you some furniture go see Pedro. He is amazing, but he’s my furniture bestie just so y’all know lol!

Also the gentlemen in wear house were very helpful getting everything loaded up for me and tying everything down securely so I could make it home with...