
Concepts and their hair stylists are always top notch. They take the time to consult with you before they move forward in the appointment that day, making sure they fully understand what you are asking for AND setting realistic expectations according to your hair texture and color. I have never been dissatisfied with any service they have provided for me. And now with social distancing guidelines, I am confident they are doing everything they can for the staff and the guests to have a safe, healthy and...
Read moreGreat experience. Capable and friendly people. Convenient location. Facility is modern, comfortable, and well maintained. Interior design is not unpleasant. The only reason for taking off a star is because the payment card system does not feature the ability to add a gratuity to the total. I do not understand why the salon owner would wish to discourage the customers from tipping...
Read moreIf I could post pictures to show my cut with what I showed the stylist I would so that you could see that it was not even close! My husband is a medical professional and he honestly tells patients when he thinks a procedure would best be done by another. I wish hair stylist would do the same. If you can’t give me what I want just tell me that. I’d rather your honesty than a...
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