Staples — Local services in Carlisle

Zero stars are far more appropriate. Wasted 30 bucks 'faxing documents' the wrong way. No one was there to help. The lady walked back after the other guy said his own fax machine was jammed. So then she proceeds to tell us to use the other one. We turn around she's gone. She just wanted us and him to leave. You know if I up and left my station, I'd be fired. We wasted money, he wasted money, and we all wasted time! By far this is the worst staples I have ever been too.

I'll also add that I literally said it out loud. "If this was me and I left my customers struggling, wasting money and lost. I'd be fired. " And everyone agreed. We go to leave and she's chatting it up with an associate. "Did you get it to work".

" no! No one is there doing their job! And the other guy still can't get his machine to 'unjam'. Meanwhile, she's standing there milking time on the clock with a fellow associate.

Will not be back. I want my...

I visited this store Sunday 5/31 @ 11:30am. Took 2 packages to the Ups desk. The young girl was very unhelpful, she said I needed to have the 2 packages in one box together. She measured a box she pulled from underneath her counter and says it would not fit. She looked over at a bunch of boxes labeled and ready for shipping and told me I had to package my 2 boxes to look like those. So I left w/out shipping my package to Amazon. I usually don’t use this store I usually go to the UPS Store on Walnut Bottom Road. They are closed on Sundays. I once took a cellophane bag with an apron on it to this store and they scanned my label off my phone, provided me with a receipt and wished me a good day. The Staples employee that I encountered was not friendly, nor professional. I left feeling I had bothered her. Will definitely not return to this store for any services. It only takes one bad/negative experience and...

My son and I brought a laptop which was not turning on to this Staples. Immediately we were greeted at the door. Chris, the Sales Manager, walked us over to the tech support area to troubleshoot our problem. We were trying to find out if it was the laptop's charger was the problem or if it was the laptop itself. He tried different chargers and even went to the sales floor and opened a new Dell charger to resolve the problem. He was able to figure out that the charger was not the problem. Then, he went the extra mile! He opened the laptop to take a look at the battery. He figured out the problem and was able to get the laptop working again. He saved me at least $400 - $500 in a new laptop. I asked him what I owed him. It was free! This man understands business. Guess where I will go when the time comes to get...