I've been shopping at GameStop for a while and I have to say that this was the absolute worst customer service experience I've had in a long while. Lindsey is in customer service and for him to deny customer service for whatever reason is highly unprofessional. I was within seconds of putting my items back and walk out, luckily John being the professional that he is jumped in and saved a 40 dollar transaction and future returning customer. I'll have to think about whether I go back and shop again because that was disrespectful of that man to do and disrespect is not tolerated. If I could give a 0 star I would exclusively due to Lindsey choosing to stand against the back counter instead of doing the transaction. I also want to add that I intended to acquire the pro membership since I heard about the retro games and seen the 360 section, however I will no longer be buying the...
Read moreNever trusted gamestop never will. Multiple purchases for guaranteed games that work and they didnt. A friend purchased a "new" console from gamestop and it made an obvious clicking noise when the fan spun unlike actual new consoles. The assosiate accepted the return of the shoddy "new" console. I went into the store a while ago to purchase a game that was rated M. I showed my friend who was there with me, who was 14 he said yeah that would be fun to play. The assosiate refused to sell me the game because i said that it would be fun to play together with my friend who was 14. He said he wouldn't sell me the game even though I was buying it for myself. I went to Walmart next door and got it for half the price...
Read moreThis company as a whole has really gone downhill in the last few years. I went here on a weekday, it was about 6:45 PM when I got there and they are supposed to be open until 8PM. I went to pull on the door to open it and it was locked ,so I look at the sign on the window to see what time they close.(8pm) I then proceeded to knock on the window only for the lady who was on the computer behind the counter to look up and literally shoo me away. I was genuinely confused so I knocked again and this time she just looks at me and shakes her head and shrugs.Whats the point of having a sign showing your hours if you're not going to...
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