Dollar General — Local services in Carlsbad

Rating: ★★★☆☆ (3/5)

Dollar General is a popular discount retailer that aims to provide customers with affordable access to everyday essentials and household products. With its wide range of merchandise and convenient locations, Dollar General caters to budget-conscious shoppers seeking convenience and value.

One of the key advantages of Dollar General is its affordable pricing. The store offers competitive prices on a variety of products, including groceries, cleaning supplies, personal care items, and household goods. The consistent low prices make Dollar General an attractive option for individuals looking to save money on everyday necessities.

Dollar General stores are typically conveniently located, making them easily accessible to customers in many communities. This accessibility is especially beneficial for those who may not have easy access to larger retailers or prefer to shop closer to home. The stores are often compact, allowing for quick and efficient shopping experiences.

The product selection at Dollar General is diverse, covering a wide range of categories, from food and beverages to health and beauty products, home goods, and seasonal items. While the store carries both brand-name and generic products, it's worth noting that the selection may be more limited compared to larger retailers. However, for most basic household needs, Dollar General generally offers suitable options.

The customer service at Dollar General can vary depending on the location and staff members. While some employees are friendly and helpful, others may be less attentive or knowledgeable about the products. It's advisable to seek assistance from staff members who appear to be more engaged and willing to assist customers.

The cleanliness and organization of Dollar General stores can also vary. While some locations maintain a clean and well-organized shopping environment, others may appear cluttered or disorganized. However, the layout of the stores is typically straightforward, making it relatively easy to navigate and find desired items.

One potential drawback of Dollar General is that the quality of certain products may be lower compared to higher-priced retailers. It's important to carefully evaluate the quality and durability of products, especially for items such as kitchenware or electronics, which may not be as robust as those found at larger retailers. Reading customer reviews and exercising caution when purchasing more critical items is advisable.

Dollar General's online presence is limited, with a basic website that primarily provides store locations and general information. Online shopping and delivery options may not be available in all areas. As a result, customers primarily rely on in-store shopping experiences.

In conclusion, Dollar General offers affordable convenience for everyday essentials and basic household items. With its competitive prices and convenient locations, the store caters to budget-conscious shoppers looking for value and accessibility. While the product selection may be more limited, and quality can vary, Dollar General remains a viable option for affordable shopping when convenience and cost savings...

Horrible experience today. I usually like the pierce st store better because most of the things I have to do in town are closer to there. Today was not the case. Myself and another lady walked in to the girl up front continually squeezing a green dog toy as hard as she could to get as much noise from it as possible. There was no "hi" "welcome" or any other acknowledgement what so ever and the noise continued as I tried to find the things I needed. While looking around the male employee was frowning and pushing through the aisles and apparently unavailable to answer questions. I got what I could find and headed to the check out where the girl continued to squeek the toy as she was ringing people up. I know she could tell none of the customers were impressed and she quit until I was in front of her and decided toput her full power into squeeking the toy once more and scared the hell out of everyone in line and thought it was the funniest thing ever. Absolutely no way to run a store. The 2 people just straight said they weren't coming back to that store. I had very little to say to her and just wanted out of that store. Totally unacceptable behavior for someone who was not a kid. As I called up there to get a corporate number I was told she wasnt allowed to give that out and hung up! I will not ever visit this particular store again. The 2 employees there this am are definitely bad for...

I was charged twice for an item they had a hard time ringing up. Went back with receipts and was basically called a liar.

They asked me to view the security footage and all it did was back up my claim of having been in the store twice for the same issue that day - after I was told I was lying and had only been there once.

I was never apologized to by this Manager for this...instead she asked me to wait in her office with her and paused several times ...for minutes while squinting at the security cam while she watched her cashier like a hawk bc I guess everyone is a thief to them...even their own employees.

In the end, I was given my Refund thanks to a call to her District Manager...despite this Store Managers attempts to deny clear evidence right in front of her including receipts and the bank statements I had brought in. I will no longer shop here on principle.

Yes some people are dishonest, but your go-to should not be calling customers a liar especially if you are in Management and you were there when it was rung up a second time.

I'm a Manager too actually, in a different line of work, but God has given me the wisdom to know how to treat customers the right way and this was clearly wrong. I feel bad for customers and employees who work there, if they are all treated like what I...