Firstly, I am not a regular customer of Majestic. I have Dish service for my RV only, which had not been used in nearly 2 years. This past month I tried to use the Playmaker and Wally while camping in Pt Sanilac. Long frustrating story, but after several phone conversations with “Dish Techs”, it was suggested that I had an equipment issue and referred me to Majestic for service/repair. I did, and for a very modest fee my Dish equipment was examined.
I learned that indeed there was no need for repair nor new equipment. The Wally required updates from the inactivity, something the “Dish Techs” had tried to do remotely, but for some reason were unable. I credit Majestic service for recognizing the issue, knowing who to talk to at Dish, and how to talk to them.
From the very first phone call, I found all of the staff at Majestic to be genuinely interested and helpful in assisting me in this situation. After leaving my equipment with them, staff made timely follow up calls to advise me of the status, and they had the technological know how to get the job done quite expeditiously. It would have been much easier to sell me new equipment.
As i said, I am not a regular customer. If I should need their service/product in the future, Majestic will be...
Read moreThe Dish corporate people put me and my wife off three time over last 2 months to do a upgrade because our equipment was old , we where losing signal all the time, but we were still paying our bill..... the Dish corporate tech finally showed up 12/22/21 . I was gone when tech told my wife he couldn't do upgrade because roof line was too high off the ground ( even though three or four other dish techs have been on the roof in previous years) he call his boss( somewhere in the world...and boss told him not to do upgrade....!!!!!!!!) I asked him what we should do ? Dish tech told me to find another company !!!! Really???? So I call Majestic sky link (Caro) They took care and resolved all of our problems!!!!! ALL FIXED!!! THANK YOU THANK YOU Majestic Sky Link and Jeremy T. Jason C. ....Jason you are a GREAT GUY to work with!!!!!! Good Company! GO with these GUYS !...
Read moreOnce upon a time... I was very frustrated with the internet service my family had, & the good people at Majestic Sky Link pointed me in the right direction. With country hospitality & a good sense for what is on the market (very rural for me) I Got up & running in short order & with a great internet connection. I would recommend the Majestic Sky link...
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