Tropic Fish & Pets — Local services in Caro

very disappointed. I am all for supporting local pet stores. But I cannot support this pet store the live animals at this store are not being cared for. I've been here multiple times. They cages are absolutely disgusting. The reptiles are in stuck shed they don't have correct humidity for the reptiles no hides for them to hide in. Their store is kind of gross but I can Overlook that if they took care of their animals. the rabbits, the guinea pigs, small animals and parakeets all their cages are gross they're walking in their own filth it looks like it's been weeks before they even clean them. The fish are kind of gross I've had multiple fish aquariums big small you name it it's not that hard to keep them clean. it's not that hard to take care of animals in general especially if that's your money maker. If you can't hire help to help you don't overstock yourself then. If you're going to have a pet store then take care of the pets that you're trying to sell if you cannot take care of the pets do not purchase them to sell them. you're hurting the pets and the customers by doing this. the customers buy the pets that are not possibly healthy and illness and death and then they're out of their...

*Edit Deliveries are understandable but the state of those animals enclosures are not, as for the convict cichlids, from personal experience they can absolutely not be kept with other fish due to their aggressive personalities. The fact that you are selling a spider ball python was enough to make me want to leave the shop and write a review. After 20+ years of experience I think some professionalism would of been learned. *End edit

Went in today to look for snails and check out what other pets were available, store was cramped and enclosures/fish tanks were very dirty. They had a Spider morph ball python for sale which are known to have neurological issues and poor quality of life. Convict cichlids, which are horrible tank mates, were being housed with other fish. The ferrets did not have water and were being given water with a metal nippled bottle that could chip their teeth. Ferrets are very quick to dehydrate and need constant access to water. Other cages had little to no clean water available to the...

I purchased fish Christmas Eve to add to an already existing (well running tank ) we have had no issues with health water or fish for 5 plus years . We added a pleco (algae eater ) and 3 simple gold fish from your store. W/in 2 days the pleco passed , I passed it off as he didn’t like it here. No biggie. A few more days go by and one of the new goldfish passes , now there is one of our older fish seeming I’ll as well , we tried ich treatment etc and by 1.5 week now have lost every single fish in our tank. ( after all this to call your store to simply say please don’t sell any to anyone else to have it denied ) I don’t ask for anything , other than to check your tanks. The girl was rude and condescending !! We are heartbroken 💔 to have lost over 5 years worth of our pets. All due to adding a new addition 🤮. To be treated that way was very disappointing! I sure hope others aren’t...