Beyond the fact that I love the product - high quality and a perfect Christmas gift - the customer service was incredible! I emailed Rich with my embroidery idea on November 11 and 1 month later, I am writing this review with product in hand and one exchange completed. Rich sent me a mockup quickly, same day, for the sweatsuit I wanted to get as a gift. I was nervous prices would be higher or service would not be as good since I was only ordering one set, instead of for a group. Not the case at all. I followed up less than two weeks after paying to see when it would be shipped - impatient, I know. Rich responded quickly again and without annoyance. I had the product the following week, embroidery and all. When I wrote back that the pants ended up being too small - he had warned me to size up - he immediately sent a size up with a pre-paid label and envelope that arrived a day and a half later. I NEVER expected that level of service! This has been one of my best online buying experiences and I know the gift will be a great excitement on Christmas...
Read moreI can’t say enough about sweatsedo honestly. I have a few friends who ordered from here We had planned a night out on the town in our tracksuits.
Stuff came up, but a couple of my other friends saw the tracksuits we had and they wanted to order from them as well. I called the phone number and Spoke to a man named Rich. It’s option number one from their phone number
Rich Delivered on everything, he promised, I told him the height and weight my friends he immediately knew exactly which size we should be buying.
What a gift, what a professional, efficient, knowledgeable, quick shipping company. I’m blown away. You have a customer for life.
I don’t leave bad reviews. But I’ve been on Google for 25 years and I think this is my seventh Review. When I see something really worth it I leave a review. When you order your next one, so Andrew sent you I won’t see a dollar or a discount But I want them to know, this review...
Read moreOn Wed. I ordered my 3rd Sweatsedo men's track suit directly from their Website. I continue to be impressed with the high quality each suit and their deep rich colors. On this latest order, Rich assured me that he would personally make sure my order would be shipped per my preferred carrier. It was and it arrived shockingly within 48 hours. Wow! Upon receipt, I realized that I had forgotten to split my order with different sizes for the jacket (XL) and the pants (L). Yes, they will do that. I thought that it was going to be a huge hassle to fix my goof, but Rich, without hesitation, agreed to ship out a brand-new pair of pants with a pre-paid return label enclosed.....no questions asked, no waiting for the return to arrive and no additional credit card debits or credits. Who does that? The entire exchange could not have been easier or more pleasant. Best customer service...
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