Rich Florals — Local services in Carteret

I purchased a bouquet this weekend for my wife on our 13th anniversary. I picked the arrangement on the website provided and placed the order based on the instructions given by the seller. Few minutes later she confirmed the order and texted me confirming it would be ready for monday. I was so happy! Few hours later she texted me again cancelling the order stating she refunded the money cuz she would not be able to do what I was requesting. I told her I did not understand what the problem was as I clearly ordered what I saw on her site, but she just mentioned there was too much confusion on making the bouquet with 18 or 25 roses. Seriously? What's so complicated on contact me to ask and clarify how many roses I need and pay the difference if that's the case? I honestly had so much faith on this place but now I feel so dissapointed. A person who cancels an order last minute with no much explanation is not reliable at all, so think twice if you're thinking about hiring this people for more serious events such as wedings or sweet 16. Save the headache yourself. I would have appreciated a closer partnership from them to meet my needs on a simple bouquet, not just simply taking the easy way and cancelling my order because she thinks she cannot make something she offers on her website. Totally...

So I happened to wonder on rich florals because there in the same town as my girl and on there website they have amazing bouquet of flowers so I saw a 50 rose arrangement so I called and happen to get Denaya on the phone and she did not have that arrangement in stock! Before I could hang up she took my name and number and with in 15 mins she called me back and said she got me covered! When I tell you my experience with her and rich florals was top notch I give them a 10 out of 10! She contacted me every step of them way even when she got to my girls front door, I actually could hear my girl say omg there so beautiful! By cars hands down best floral customer service and floral experience I ever had! Will definitely be my go to for the future! So if you’re looking for a floral arrangement in the Carteret or surrounding area I highly recommend rich florals and Denaya! Thank you so much...

We hired Rich Florals for the centerpieces for my fiancée's bridal shower after our original (more expensive) florist canceled on us last minute. Honestly, we were nervous about booking another florist on short notice, but Denaya from Rich Florals immediately put our minds at ease. She was incredibly friendly, confident, and reassuring—promising she could deliver something beautiful that perfectly matched my fiancée's desired color scheme.

When we saw the arrangements, we were blown away. Not only did Denaya deliver exactly what she promised, but the centerpieces were even better than what we had originally planned with the previous florist.

If you're reading this review and you're on the fence, trust me, just book Rich Florals. Denaya and her team exceeded every expectation, saved the day for our bridal shower, and created truly memorable floral pieces. Highly...