Buddy's Home Furnishings — Local services in Cartersville

I am a very disappointed customer . I've been paying on this account for 2 years with homesmart. Since they changed their name to buddy's I have been threatened more than once by the manager to retrieve my merchandise. They are heartless of my hardship, and medical problems at this time even though I've not cut off the lines of communication. I tried to make a payment yesterday and catch my payments up next week with no avail they would not even except it. She's made it known more than once that she wants to take back my merchandise and that is unacceptable I'm almost done paying for these two things. I've requested to speak with corporate and I can't even get a number from them. What happened to working with a customer that's trying?...

I had an item that I purchased for a specific reason. I must say a second purchase though they were awesome to deal with is why I went back. This was a cash purchase however it didn't go well because it did not have what I needed they tried two more units out none of them successfully did what I needed so they graciously worked until they found what would work and they did not even charge me the price it normally cost they allowed it to be what I had already paid which was quite a bit less then what the new item was. I appreciate how well they took care of me their customer service and they went above and beyond the Call of Duty to make things right! They also make things affordable enough that you can actually pay them off in 4 months...

I got furniture at buddys. I set up auto pay. I made 24 payments on time. I had 2 payments that were a day late only because they didn't update my debit card info when i changed banks. So they ran it once and declined. Then they didn't try my new card until the next business day. They were obligated to pay my last payment had they not said i had 2 late pate payments. I called and brought this to their attention. I feel like they owe me the last payment. After all i gave them my routing and account number. My expired debit card...