Jackson Tire of Carthage — Local services in Carthage

Terrible experience, I went there for a misfire on one of my plugs (cylinder #5) which cost me approximately $450 after contesting an $85 unspecified labor cost. To make the story short I took my car after their so-called sham repairs to Neosho Walmart and the check engine light came on again. On my way back home I decided to stop by Autozone for a free scan. Of course, the scanner confirms the misfire on cylinder # 5 which was allegedly fixed by Jackson tire in Granby. I called the shop to explain the problem and only received a “sorry and good luck “ with my problem. Honesty and integrity is a value that is missing from many because of money. Services from this place should only be limited to mere tire service otherwise, you will experience the same frustration and extortion as I did. Don’t fall for the fake imposter Christian values this folks tends to project on customers. They use this as a tool...

We were going to stay overnight at a local RV Park when the front brakes on the RV started to squeal. This was on a Thursday in Joplin, Mo. we called every one in Joplin and none of the shops could help us out. We went on the 10 miles to our RV site and asked for advice on a mobile mechanic. The suggested mechanic was also unable to get to us and recommended Jackson Tire. I called Jackson Tire around 3:30 on Friday and was advised to be at the shop first thing Monday morning. They got me in at 7:30, done and gone before 9:00. They replaced the brake pads on the front wheels at a reasonable price, less than $150.00. The staff was very friendly and helpful and the mechanic that did the project was also helpful and efficient. He answered all my question in an educated and cheerful manner. No one tried to upsale or replace parts that were not necessary.

Thank you Jackson Tire of Carthage, I...

In the early morning hours of Nov. 8, 2016, Officer Justin Butler contacted Tim to request emergency assistance for me. While on my way to Kansas City following the suicide of my nephew, I ruined 2 tires on my S10 pickup. Not only did Tim open the shop at 1:30 a.m., but he replaced the ruined tires quickly and without cost. This permitted me to resume my emergency trip to assist my grieving sister. The days and weeks that followed have been a blur of investigations, insurance claims, memorial service and multiple journeys between northwest Arkansas and Independence, Missouri. It is only now that I can pause to offer my feeble thanks to Tim and Jackson Tire for responding with compassion and professional service unheard of in today's society. With great gratitude for your rare customer service, Ed DeLapp (Pastor of Liberty Baptist Church of...