(Cary office) Best staff ever! I love Bodylase!
The few I’ve been fortunate to be treated by are Abby (hydra facial and laser facial) and Alexandra (1 Laser hair removal session, so far) & Amber, Emily, and Michelle, at the front desk!
Abby is literally the best! Ive done a hydra facial and laser facial with her before. She makes you feel so welcome and comfortable and she is so easy to talk to! I look forward to going in to Bodylase because of how fun it is to get treatments done with Abby! She’s so funny & makes it so relaxing for you! She lets you know what she’s doing, before and while she’s doing it, and makes sure to tend to anything you need! She left my skin glowing, after my hydra facial and laser facial, and is very informative on how to best take care of my skin, after treatments, and will answer any of your questions! 11/10 would recommend her to anyone and everyone! it’s like talking to a friend while getting a relaxing spa treatment done!
Emily, Amber, and Michelle at the front desk, are always so sweet whenever I come in! Anytime I check in and check out, they are always so welcoming and always make sure to inform me on everything on my file/any updates I need to know/any Bodylase deals/when my next appointment are, when checking out. They are always very kind and helpful, every time I come in and they do it with a smile on their faces!! Love this Bodylase staff! They make it so enjoyable and relaxing to come...
Read moreLet me start by saying the staff is very friendly.
I had a consultation back in 2023 for laser hair removal on face and Brazilian area. As an African American woman, I made sure to ask about their treatment on dark skin. I had also just gotten lab work done and had no underlying hormone issues (at the time). I was assured that being dark skin would not be a problem (especially since they had purchased a new laser machine) and that I would make a great candidate for the removal to work as someone with PCOS with their hormones under control. I purchased their 6-treatment package for both areas.
After the treatments, I was left with worse hair growth especially on my face. I am left with dark spots/shadowing as well. Hair is growing in spots I had never gotten before. And it is growing faster as well.
While their customer service is amazing, I wish they would’ve been more transparent on the scarring risks for African American women and the risk for increased hair growth. I asked repeatedly about PCOS and anything I needed to do beforehand and I was assured that as long as my hormones were under control (they were) I would have no issues.
I am very disappointed as I am left to spend even more money to deal with the scarring and the self-esteem hit that comes with the increased hair growth.
The treatments may work for you, but definitely do your own research before committing....
Read moreI had a deep pore cleansing facial with Kandi. It was my first experience with Bodylase Skin Spa, and I'm happy to say it was wonderful. The spa is small but comfortable, and I was greeted immediately and offered something to drink while I filled out paperwork. Sarah at the front desk was friendly and welcoming. Kandi took me back and did a thorough consultation before beginning the treatment. When she began, she spoke only when absolutely necessary, allowing me to completely relax. The facial itself was lovely, including hand and shoulder massage. Kandi radiates care and compassion. Following my treatment, I did not feel subjected to a high pressure sales pitch, as is common in many spas. She simply showed me one product she used on my face and told me it was available for purchase if I was interested today or in the future. One additional point: Both Sarah & Kandi complimented me on my skin, pre and post facial. I don't think I have particularly beautiful skin, but it was a welcome change from the approach some estheticians take of "your skin is in big trouble, but if you come to me every 4 weeks, I MIGHT be able to help". It made me feel beautiful, welcomed, and left me wanting to come back. All in all, a terrific experience....
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