First impressions really are everything! When I first arrived and walked in the doors, I was immediately greeted and they were beyond helpful with all of my questions that I had regarding my jewelry repair. I dropped off an earring, bracelet and two rings that I needed repaired. I am one of those people that get extremely nervous when leaving my jewelry at a new place but after the amazing interaction that I had, I felt at ease and that’s all because of the exceptional customer service that I received. That day the jeweler was not working so, they had to call me another day to discuss pricing and what can be done regarding the repairs. I felt like I was contacted within a timely manner as well as the jewelry repair was also completed in a timely manner. They were unfortunately not able to repair one of my really really old rings (which wasn’t real silver so definitely understandable), but they went out of their way to provide me other options on how to get it repaired which that is some thing I greatly appreciate because it shows that they are willing to go above and beyond for their customers. I will not only be returning to have them repair and clean more jewelry, but also to shop because they have some amazing jewelry for sale. Furthermore, I will definitely be recommending them to all my family and friends. I am so proud to say that I have finally found my go to jeweler!! Thank you all again for the amazing service...
Read moreI recently worked with Lei at Lei & CO Jewelers to design a custom gold pendant for my wife in celebration of our wedding anniversary, and I couldn't be more pleased with the process and the beautiful piece that she produced. Lei is clearly very knowledgeable, and treated me with a professional and courteous manner, helping to guide me in an area that I don't have significant experience. After agreeing on the design and the gems, it only took a couple of weeks for the piece to be ready. Every aspect of my experience with Lei was positive; we will be return customers, and I HIGHLY recommend them without hesitation.
Beautiful selection of jewelry. Lei goes above and beyond to help you…. and if you have any gold jewelry laying around they buy gold. I won't go anywhere else to buy or...
Read moreLei is an artist with jewelry. I asked her to make a special diamond ring for my wife of 38 years. She went way above ordinary, even suggesting a romantic venue to present the ring with a dinner date on Park Ave with my wife’s favorite romance song. Fantastic in all ways what she crafted and suggested!!! Lei also salvaged a damaged diamond from my mother-in-laws old wedding ring by creating a classic gold necklace. Lei created these beautiful jewelry pieces with heart and soul. While picking up the jewelry, I witnessed she and her staff caring deeply for emotional needs of others and praying with them dealing with life’s troubles. We will absolutely be recommending Lei to friends and family for creating pieces for...
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