Pandora Jewelry — Local services in Castle Rock

Skip the store, order online. I ordered a charm that I wanted & because I was being impatient, I did order online with in-store pickup. That process was smooth in & of itself. The person grabbing my order was extremely nice & helpful & cleaned my bracelet for me! It was the other employees in the store that were a total turnoff. They seemed annoyed when customers came in & equally annoyed when they had to pull jewelry for people to look at. Why work there if you’re generally crusty & unfriendly? The “manager” just stood there & more of a store ornament/deterrent trying to look important & professional but didn’t greet anyone. If you’re not going to greet/help people, what is the point of an in-store experience? I will not be shopping in that particular store anymore, and the three star review is specifically only because the person that helped me with my online order and with my bracelet...

If I could give this store a 0 star review I would. When I entered I was never greeted by anyone even though there were three employees and the store was empty. I browsed around and none of them bothered to ask if I was doing okay or needed help with anything. I was actually going to purchase something I've had in mind but changed my mind once in the store when the employees remained silent and just looked at me. Very disappointed in the...

Late review...It was last minute on valentines and my Sister and I walked. These ladies were very open and receptive to our needs and were extremely patient. I am very appreciative and grateful for them. Thank you for being warm...