Hobby Lobby — Local services in Cedar Rapids

My family and I visited Hobby Lobby in Cedar Rapids, IA on 10/8 around 6:26 PM

The cashier was nice but extremely slow taking her 30 minutes in total to check us out. Obviously she was in training. We were patient knowing “help” is difficult to come by at this time in our country.

We had purchased many items one of which included a table top clock. The item was displayed in a black metal holder that one would place the clock in to display it on a desk. We assumed the item as priced included the holder because it not only didn’t have a price tag. The item was incapable of presentation without it.

The manager on duty told us that the holder was not part of the price noted on the clock and is available for an additional purchase of $3.99. After 7 minutes of discussion with the manager and spending over $200+, as well as waiting over 30 minutes for this new employee to finish our order, I was upset.

It seems a decision should have been made to provide the item at no charge considering the item could not be displayed without it, the amount of our purchase, and the time we were made to wait.

I am having reservations about returning to this store as this was a poor decision made by this manager as it is known that "When giving sparingly, one reaps sparingly" 2...

I don't like how they have found a way for so many reasons, found a way to show in several numerous ways, essentially showing through a new format and design of the way and craft of seeing a perspective of the actual creative processes through all the places and space that most people have found themselves occasionally when they are try to find a new absolutely new and fresh way of expressing their way of building and creating a whole design that would even have the foundation of the entire process hinging on furthering that explorative path that's usually not garnered through respect as much as it is found inside of the creation of doing the whole unobjective design for actual, and I mean actual, transient properties of the finite amount of classifications of objectives that don't necessarily have to align with the other not so actual objective attachment to the process and design of all the cumulative and speculative increases of the amounts that have without a shadow of a doubt been used and utilized and I think anyone with any sense in them would agree. Try...

Terrible customer service. I bought a set of picture frame here at 50% off and when I went to use them they were all broken. I tried to take them back and no longer had the receipt because I obviously wasn’t planning on them being broken and they said without the receipt all they would give me was 10% of the price so $3.99 when I paid $20. It’s not my fault the frames were all broken. Apparently you need to open the boxes and check corners before purchasing because hobby lobby doesn’t care if your sold broken product. I was honest about buying them at 50% off and just wanted what I paid for them or replacement and they said because they don’t have them in stock anymore they couldn’t replace them and would only give me $3.99. Will not be...