ispa nails — Local services in Chadds Ford Township

I typically very much so LOVE this place, but unfortunately my time of loving has come to an end.

I usually see Yen, as she knows sometimes my toenails can be ingrown or either impacted a bit, and the skin underneath my free edge comes out much further. She is wonderful. The past 2 times I haven’t been able to get her. I was ok with getting anybody. The last time though, I will not opt for that and suggest Yen if I decide to come back. I cannot recall the girls nAme but she looks quite young, has fully blonde hair. As she was doing my pedicure she was poking around and asking me if I had ingrown and I said yes. She also wanted to know if I wanted my toe nails cut which I told her yes but not too short. She went to cut my toe nail, and I told her it was sensitive, she cut it anyways and immediately I started to bleed, as she seemed frantic to try and cover it up like I couldn’t see, she didn’t stop the service or grab any antiseptic or scar glue to stop the bleeding, instead she kept cutting and poking around when I kept saying that it hurt. When it got to the sides, she starting GOING AT IT on my cuticles and sides and digging really hard.

1 week later, my toe started to swell, nothing horrible but was a little sensitive. But today when I woke up the side of my toe was THROBBING, swollen and red as all get out. Basically I GOT AN INFECTION! Had to go to the walk in clinic for them to drain the infection....

I do love this place for my hands, but I will no longer be getting pedicures as I feel as sanitation and safety was an issue in this case. I feel bad having to make this known but just be...

The lady that did my nails was rude and pushy. She ignored my requests for things I wanted done during my pedicure and kept suggesting I get gel polish for my full set which is unnecessary. I eventually opted out of the full set because I just wanted to hurry and leave. Their selection on gel colors is decent. The man that started my nails was nice enough. However, he messed up the polish and instead of taking it off just painted over it. It was super lumpy and uneven. I asked him to fix it. He buffed it with a nail file and then put MORE polish over it. I complained and one of the female techs said "thats only one coat". Im not sure how she got in to the conversation or why she thought it was only one coat when we were at 4 coats. I finally got them to remove it but then I was left to sit in the corner to wait for someone to redo the nail. They kept taking other guests. I waited at least 15 minutes before someone fixed one nail that THEY messed up. Then as I was leaving she tried to charge me for someone else in addition to myself. Bad customer service and a bad...

Stopped here on my way back to Dover AFB from Hot Yoga in ChaddsFord for a much needed soak & new dip powder. Hard to tell who owned the place. Small inside, no prices posted. Ladies to busy to discuss what service I needed until 20 minutes later. After 30 minutes I was seen, by 2 women, 1 who convinced me she knew what she was doing but became insulted when I made a decision that didn't align with hers. She asked someone else to do my nails. 1 other women took over but didn't know how to file a square shape. Instead of admitting, she too became insulted. Finally, after 4 hrs the manager finished my nails. She was visibly shaken by their inexperience & unapologeticunprofessionalism. I had to explain the difference between oval & almond shape. Pride to a fault is common in Vietnamese nail salons, they don't understand the concept of customer service or professional development. When the customer is happy you make more $$ @cherrybloosom_18 can teach them a few things about good...