The fact that one would be in a funeral home means that one has just experienced a personal loss, and the first time I was in one, I didn't feel good about any of my experiences because of that, which would make an honest rating difficult. However, while I've had the misfortune of requiring such services for several loved ones, I do feel fortunate that my family has been in Scanlin's hands when needed.
Jim Scanlin is soft-spoken, listens well, and is all-around one of the most professional people I've met in a service business. He knows the nuts and bolts of his business well, but more importantly, he and his staff are aware of their obligation to be trusted guides through the process of making arrangements and managing services for folks who are in a bad place. The facility is formal yet comforting, and always clean and impeccably arranged. The location on Butler Avenue gives good access to major routes to local memorial parks. His range of services is pretty comprehensive, though I'd say that adding a projector to display computer slide shows/videos in large format would be a welcome addition.
After using their services for 6 family members over the years, I've never felt my trust in them misplaced, and I'd recommend their services to anyone that may find themselves in the position...
Read moreI cannot say enough about the exceptional care and service provided by Scanlin-McDonald Funeral Home during the most difficult time for our family.
From the very beginning, Mike was there to guide us. He answered all of our many questions, helping us feel prepared and easing our anxieties about what was to come. He made every step of the process seamless and thoughtful.
Our dad had expressed wishes for military honors and a bagpiper, and Mike arranged both beautifully. His attention to detail and ability to coordinate everything on our behalf made the decision-making process easy during a time when we were overwhelmed with grief. We never had to guess what would happen next — he kept us informed every step of the way, responding promptly to all emails and calls.
The service was a perfect tribute to our dad’s life. It reflected everything he stood for, from his love of family to his pride in his service as a Marine.
We are deeply grateful to Mike McDonald and the entire team at Scanlin-McDonald Funeral Home for their kindness, professionalism, and compassion. They helped us honor our father in a way that brought us...
Read moreLosing my father (Tom Brady) was one of the most difficult times for our family, and I am incredibly grateful to the team at Scanlin-McDonald Funeral Home for the care, compassion, and professionalism they showed us throughout the entire process.
From the moment we reached out, the funeral director (Mike) took the time to understand and honor my father’s final wishes. He helped us with every detail—writing and organizing my fathers obituary, planning a beautiful memorial, and coordinating both the cremation and burial with great attention and respect.
What stood out most was how patient and kind Mike was with our family. He made sure we never felt rushed and always had time for our questions and emotions. During a time of grief, Mike's steady support made a world of difference.
I can’t thank him enough for helping us give my father the farewell he deserved. The service was not only professional, but deeply human. I would wholeheartedly recommend Scanlin-McDonald to any family in need of compassionate care during such a...
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