CVS — Local services in Chambersburg

I have been on a medication for addiction for 12 years. I have never had so many issues getting it filled until I came back to PA. I tried to get it filled this weekend they said there’s an issue w insurance.I waited until this morning Monday and went to the pharmacy which is 40 min from my house. Got to the window they claim my insurance is terminated. It’s not. They would not call my insurance and were very short w me. They said I could pay cash about $600 and get reimbursed however I had to come back later at 4pm to pick it up and I live 40 min away. This was at 9am. I pulled away from the pick up window and called my insurance got the correct information for them. I know if this was a medication like insulin or something else they would have called for me but I digress. Went back and gave them the info and they filled it. I wish pharmacists and techs would treat people with respect. Just because I’m filling a script for something associated with drug addiction they stereotype you and treat you like garbage. I work in healthcare and would never treat my patients like cvs did today. Find a mom pop local pharmacy and avoid cvs...

I went to CVS with concerns about a medication labeled as 5 mg that looked identical to the 10 mg version and seemed to have similar effects. When I raised this with the pharmacist manager, she was dismissive and said if the label says 5 mg, then any discrepancy would be a manufacturer error. She added that we couldn’t go back and forth for 20 minutes because nothing would change. I asked if the medication could be replaced, but she refused and responded with an unkind attitude, even in front of other customers. I asked her to be more respectful and not speak to me that way. I then spoke with the CVS store manager, who was very kind and showed genuine concern for my health. She encouraged me to contact my doctor to confirm the correct dosage and let her know if there was an issue. I appreciated her professionalism and care.

However, due to the way I was treated by the pharmacy staff, I’ve decided to switch pharmacies. I no longer feel comfortable or confident filling my prescriptions there. Please be cautious and always double-check your medications. Your health matters, and respectful communication should...

My family recently moved to the area due to work. We got a new insurance and had our doctors transfer our scripts to this CVS. CVS filled our prescriptions but told us that it would be over $200 because the scripts were associated with our old insurance. This is unacceptable and as a healthcare worker I know the pharmacies are responsible for contacting the providers office to request new scripts if there are any discrepancies. The cherry on top is my husband was buying more personal items (contraceptives) and the girl at the front register commented on the items and said “oh fun”. My husband about had it with this CVS and told the girl she was disrespectful and unprofessional for commenting on the items. I knew we were moving to a more rural area but I didn’t think the people up here would act like the cows butts they’re surrounded by. Inconsiderate, unprofessional and the pharmacy is just lazy and doesn’t know how to do their job. The only positive about this CVS is that it is...