My wife and i live in a one level 1600sq/ft home . We have gradually replaced the carpet with tile for ease of maintenance. Unfortunately we can no longer get the tile and had two rooms remaining. I stopped at this store on a whim and was greeted by a very professional sales representative named Makenzie. I showed her a sample i had viewed in the store and explained our need. Makenzie took it from there, she explained the installation process and possible dates. There was no pressure to upsell to a more expensive product and all of my questions were answered. We set up the purchase and Makenzie reached out to the installer. When a couple of days had passed and I didn't hear from anyone, I reached out to Makenzie then I received a call from the installer that same day. The job was scheduled for yesterday. The installer arrived at the appointed time and did a fabulous job with the install. I would highly recommend this company for any flooring needs...
Read moreWe recently had the pleasure of working with the team at The Floor Trader Outlet and Superior Floorcoverings & Kitchens for a remodeling and flooring project, and I can't say enough positive things about the service we received. From start to finish, their performance was nothing short of excellent. McKenzie and Kacie, the key team members I interacted with, were always available and exceptionally responsive. No matter how many questions I had or how often I reached out, they were quick to provide clear, thoughtful answers and invaluable suggestions. And, they have excellent taste in furnishing and finishes. Their professionalism and dedication truly stood out. Our project in State College, where we didn't know the reputation of the local trades, really worried us until Kacie stepped in to help us find good...
Read moreI had such a great experience at Floor Trader! Replacing flooring can be scary (and expensive), and Floor Trader checked off all my boxes. When I initially sent in an inquiry, Mckenzie got back to me within 24 hours to talk through the project in more detail over the phone. She was SO patient with me as I asked for details and quotes on several different LVP options. When it was time to make a decision in person, I felt like we were truly cared for and not just another customer. Not to mention, install of our ~1,000 sqft project only took one day!
We shopped around at different places, but attentiveness of Mckenzie & the amazing prices had us sold! I highly recommend Floor Trader for any renovation you are thinking of! We will definitely be using them again for our...
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