Crossroads Corner Consignment — Local services in Champaign

My experience at this store was terrible. I am a new student at UIUC and took a bus to get there. Since I don’t know the place very well, I didn’t realize the store is located far from the crowded area and don’t feel safe walking all the way where the bus stop was. I decided to get an Uber back to campus, but my data was running low and I had trouble connecting to the Uber app. It was a stressful situation and I talked to the lady at the counter asking if I could use the internet/hotspot on her phone so I could connect to my app. I understand if it takes her a while to understand what this means, but I can usually feel when someone is really willing to help out, listen, and try to solve the situation with you. I feel like she was trying to escape the situation but didn’t want to be rude so she was still responding to my questions. She offered her phone instead although I explained to her I needed to connect to an Uber app using an internet service. Shortly after, a customer was heading to the check out area, and since I don’t feel that she really cares, I asked them if I could use the hotspot on their phone which they agreed to. I’m thankful that I arrived back to campus safely, but the people I met had the most unfriendly attitude. Even while I was waiting for my ride, she didn’t even seem to care or ask about anything. The people who let me use their internet hotspot left and I was just waiting for my ride inside the store. I don’t feel welcomed and it was certainly a bad experience being new in town, not knowing anyone and being treated like that. I’m a person of color but I don’t want to make that an emphasis- if I would like to put that into consideration, it can add to the uncomfortable situation I was in. I am not sure if the lady has a daughter, but if am a woman in her age, or myself, at least, will never treat a first year female student like this. On a less personal note, this is not what a great customer...

Earlier this year I was tasked with going through my late Mother's estate consisting of over seventy years of collecting including my Father's military memorabilia. I was greeted with the compassion and empathy that along with the knowledge of the staff and owner (whom I have known professionally now for over twenty years) made the experience a bit brighter knowing that what I considered "ordinary stuff" was actually of great value. They even provided the name of a reputable shipper so that the MCM dining set went to a home on the West coast. The kindness that was extended to me will never be forgotten and I highly recommend this...

William and the team are amazing!!! We were referred to Willam by our realtor for estate sale management. Willam and the team are extremely professional and thorough. He thought of creative solutions to maximize our ability to sell estate items and we used his crew for a complete house clean out after the on site sales were completed. He and the team are literally miracle workers. You can’t go wrong hiring them whether you’re downsizing, transitioning to long term care, or finalizing an estate after a loved one has passed on. The decision to work with this company and team will be the best one you can make. With many thanks from...