Stardust Vapors — Local services in Champaign

I always come to this shop for my needs. Freddy and Laura are absolutely amazing. If you have questions or concerns they are always ready to answer or even research an answer if they don't know it. The store is very beautiful on the inside with decorations and of course all the vapes and trinkets you could imagine.

There's a great variation of product you can eat or smoke or vape and the really cool part about it all is that Freddy does not order anything for the store unless it is a good product.

You should feel free to stop in and look around and ask questions because you will be asked if you want to buy something but you will NEVER be pressured into a purchase.

Back in April of 2022 I stopped in and Freddy even gave me pointers and recommendations for where to go for my family vacation in the Pigeon Forge, TN area in May. Thanks to that information we had a blast on our vacation, so if you want that kind of friendliness and a knowledgeable staff this is the...

I visited Stardust Vapors recently with my wife, who had been there a couple of times before and wanted me to check it out. Unfortunately, my experience was far from positive.

From the moment we walked in, the customer service was off-putting. Despite me being the one ready to spend money, I was completely ignored by the woman working there. Whenever I tried to join the conversation or engage, it felt like there was an intentional effort to avoid interacting with me.

Customer service is a big deal to me, and it’s disappointing to feel unwelcome in a store where I was prepared to spend good money. In the end, I decided to take my business to evergreen as they actually seemed to value their customers.

I wouldn’t recommend Stardust Vapors based on...

I've been here only a few times, but whenever I've approached the kiosk, the employee is always on their phone and not really paying attention to walk up customers. I am noticed eventually, but it is frustrating. Even during check out the employee was more interested to what is on their phone (Facebook) instead of a paying customer. But aside from that, their prices are comparable to competitors and they have had what I like in stock. The staff is knowledgeable and will help, but you'll need to get their attention.

EDIT: I visited here again on 12/19/2019 and I left because it was the same person paying more attention to his phone than customers. I won't...