Engrave My Memories — Local services in Chandler

Before I made my order, I had a few questions to ask the seller. My emails were replied to within a day, with honest and kind remarks. After a few days of communication, I decided to place my order this past Sunday. The estimated delivery time was about 2 1/2 weeks, but my order arrived by Friday from across the country! Considering that my frames were meant as a holiday gift (which the seller was never informed of), the fast delivery was a wonderful surprise! Marc informed me that he sent out the order using USPS Priority mail, meaning he went out of his way to get my order to me as soon as possible, despite the fact that paid for (and was content with) standard shipping.

But the best part of this order is, of course, the custom engraved picture frames themselves. The engravings were perfectly done to every specific detail! The frames themselves are of a wonderful quality, with sturdy clasps in the back to contain the photos! Even knowing how the frames would turn out could not prepare me for the beautiful finish.

I would highly recommend Engrave My Memories for anyone wishing to get a custom engraving. I know that they'll be my first choice if I need one again...

I was looking for personalized tumblers for an upcoming trip but did not want to break the bank! The trip already did that. 😊 I decided to check out Etsy & came across Engrave My Memories! They had exactly what I was looking for & even fun phrases that saved me from “trying” to be creative. Once I saw the price I decided to give it a try & I am so impressed. First off the constant communication you get from Marc is outstanding. From the time he gets your order, any questions you may have, estimates on dates of delivery then the delivery itself. If you have this in your cart but are hesitating, do not, buy them, you will not be disappointed. I received them today for a trip in February 2020 but can not wait to use them or give them to our travel companions. Also the thank you note that came with it. Marc you are doing things right! Great customer service & I will definitely find other items to purchase from Marc. This might just be my go to gift idea. ...

If I could give them 10 stars I would. Really the best customer service ever and the item is beautiful - the perfect gift!

I ordered an engraved charcuterie board and it arrived quickly, just as ordered and with fantastic communication from Mark, the manufacturer.

What really sets them apart is how amazing Mark is with communication and service. When I opened the box, I noticed what looked like a puncture near one of the corners (it went thru the outer and inner boxes) and there was a small chip on the edge of the board in the same spot where the box was damaged. This was definitely done by the shipper.

I contacted the company about the damage and the follow up was amazing. Mark promptly responded, offered solutions, and replaced the engraved board. I haven't had such great communication, great service and a truly pleasant purchasing experience (problem solved and thank you!) since I cant remember when....