Hobby Lobby — Local services in Chandler

I was very disappointed. I stopped going to Michael's because I felt this company had better prices and selection. In my search for a particular item that the Ray Rd location was out of, I found this store only to discover it was 7:50pm. Ugh! I was just as disappointed as they were that the store was closing in 10 minutes. Craft shopping does not always make for a quick visit. I tried my best to find what I needed quickly, and when I had questions, I felt I was met with hostility that I was still in the store so close to closing time. I quickly gathered my items and rushed to the register. The register employees were not welcoming as I approached and I can understand everyone wants to get home after a long day at work. I expressed my apologies for the situation, as I was searching for an item the other location was out of stock of (that location's employee was not approachable either). I left that evening feeling unwelcomed. I preceded to go to Michael's as they were opened for an hour later. HUGE difference! Michael's had everything I needed and more! Better selection, too!Even though I stayed there until the store practically closed, the Michael's staff in Chandler were refreshingly helpful and willing to do so. No one griped at me for being in the store at 8:58pm

The next day I returned all of my items to the Chandler Hobby Lobby and cashier Jinessa seemed to still be in a bad mood from the night before; as if she was upset at me for returning items after making her stay past 8pm. Poor attitude. I will not shop at this location again. As many of these employees look overworked and unhappy to be at their job. Spend your money at Michael's, instead. Better service, better selection, BETTER COUPONS and you'll be treated...

Very & I mean VERY poor customer service the store itself was in great conditions appearance wise. Once inside looking for the items I was in search of I did find a couple items reasonably quick but when I could find the last item I approach an employ to ask where its located at I she herself is a manager of some sort she doesn't have a clue what I'm talking about I explain its on there site Wich says its in store in stock she says she needs to call somebody else to help Wichita took forever to catch up to me & all's he says is just because it says it on there website doesn't mean we always have it in store without even looking what so ever for the item I was insearch of even asking the guy if he was going to attempt to look for said item he insisted that they did not carry it in stow only on website then tells me to go to a metal shop to look for the item I was insearch of I told them both that insane if wanted to go to a metal shop I would have in the first place I immediately left what my cart & walk out unsatisfied & a little disappointed in the staff working there. I did go to a different hobby lobby location located in mesa where I walk in & within the first 3min of being there I was in the checkout line with all the items I intended to by at the Chandler location and the mesa location had way better customer service with more than enough help offers without asking for it way to go mesa hobby lobby:) to bad I can't say that about the...

Used to love this store. Came here for all my holiday shopping, art supplies, birthday supplies, fabric, EVERYTHING. Just found out Hobby Lobby stopped selling Halloween stuff because some selfish people called in and said it was inappropriate for the nature of this store. You don’t have to agree with a holiday or practice, and you ALSO DON’T HAVE TO BUY IT. I don’t believe in religion and guess what I do? I SHOP AROUND IT. Extremely disappointed with this company for doing that. Guess I’ll start going to Jerry’s Artarama, Wet Paint, and Michaels for my art supplies and holiday needs. I’d rather pay more at another store than one who concedes to dictatorial requests. Guess they should stop selling Easter items since the word Easter is of Saxon origin, named after Eastra, the goddess of spring, in whose honour sacrifices were offered about Passover time each year. It wasn’t until the eighth century that Anglo–Saxons adopted the name to designate the celebration of Christ’s resurrection.

I will say Eric, the cashier, who helped me with my exchange today is an amazing person, super helpful...