Phoenix Premium Outlets — Local services in Chandler

It's located on the outskirts as you are making your way into PHX from the south. Kind of confusing to get to it. Not a lot of signage directing you. It's located behind Wild Horse casino. As you exit you'll make a right into the casino..when you come to the stop make another right and stay on that path, it will take you around and behind the casino to the outlets. Also there is only one way out. As you're leaving you continue on the circle around the outlets and around the casino till your back where you took your second right. Very confusing right? Nice variety of shops, different ones then other outlets but the stores inventory is exactly the same if you went to another outlet. Ex. Nike in phx inventory was the same as Tucson's Nike store. If you need something or an open air place to walk and shop then the outlets are good. Just don't make the drive to this center if you have one closer unless it's for a store...

Yes, someone into this establishment last Wednesday. I want to have surgery a week ago Friday yesterday. So I went in there 3 days before my surgery and so the lady was quite helpful. The first time I went in there, and then we had to take the shoes back from my son. Instead, it was 16 and either the 15. She never came from behind the counter. She never helped us find the right size she was talking to an employee, and they never assisted us in any way former fashion. I thought that was some p*, poor customer service, and if we go back in there again and the person is there that's treated us the way that we did, we will not purchase there. And I have told friends I have told families I have told other people that I don't even know. If you're not getting good customer service here where you're spending your money, then...

I do plenty of shopping here at this location. However yesterday I walked into the men's section and both associates were females did not say hello or how can I help you. I had to go back to the woman's side and nicely ask an associate to assist me with the caps. It sucks that two ppl standing in that small area couldn't even great me. The other day I asked a sales associate as I was completing my transaction if she could see my prior sales she said yes she told me what I've put purchased so far back as 2017. All from this location maybe 3 online purchases. But gee the two associates in the men's area both had dark colored hair, and 1 could have passed as a man. Just rude I was the only one over there. I hope the don't make it or quit because this definitely left me...