Everyone who works at this location are absolutely wonderful. It started with me needing help from hours away. I placed a call to have Yvonne the store manager help me and she sent me a picture of a beautiful ring and I fell in love with it right away. She was very helpful during the whole process very knowledgeable and got me the best price for the item. And when it was time to pick up the item, all the ladies in the store also were very helpful, Amy the assistant manager, also Rachel, spent a few hours trying to help resolve an issue, and no one gave in until it was resolved. Having once again Yvonne see to it that everything was right and got me the price that was reflected by the sale….just a good group of ladies.
They have quite the team at this location. I give them 10 stars And will shop this location again even though it’s 3 hours from where I live The experience...
Read moreWhat an awesome experience we had at Zales.. We we’re looking for a special piece for a birthday gift and boy did we find it..I wanted a silver necklace but after much debate and going back and forth and much consultation from the amazing staff like Ammie and Rachel we decided on white gold which is the best of both worlds in my opinion..,What is a necklace without a set of earrings as suggested by Yvonne and boy was she right, it really made all the difference..:We couldn’t be happier with our purchase and please when you do decide to buy from here don’t forget to get the warranty because believe me it’s worth it..:.I can’t wait to come back and pick up some more jewelry, do yourself a favor and save some time and money and go to this Zales ..:you won’t be disappointed with the sales staff and...
Read moreCompliments galore! We worked with Rachel a few weeks ago to find a wedding ring upgrade (after 19 wonderful years of marriage). I explained the style of band and the type of metal I was most interested in, and Rachel showed us maybe a half-dozen rings that matched what I described.
One of the last ones she showed was the one, and I think she set it up that way. :) We checked out two other stores and saw some beautiful rings, but none as nice as 'the one.' A week later, it was sized to fit and on my finger.
Rachel made the entire experience relaxed and joyful & I now have a ring that gets noticed and brings me compliments everywhere I go. Thank you, Rachel, for listening to what we had in mind and showing us exactly what took and still takes my...
Read more