Went to this location with my family. We ordered a bunch of icecream for our family and one of the orders were wrong. I asked for them to fix it by simply adding Reeses on top for one of my children. The lady was extremely rude to me. She stated to me that it says it was plain. I told her that it was supposed to be with reeses instead. She abruptly grabbed the cup and snatched it off the counter in frustration with me. I asked her "why the attitude?" She I guess got upset about that and stormed away. I do not appreciate going to a store and spending hard earned money to feel like I have to be treated badly because my family is black. I deserve to be treated with kindness and respect when I come in the store up...
Read moreWe walked in on July 16 at 5 PM 110° outside. Looking to have a refreshing ice cream and cool off in some air-conditioning. There were two young men working there every single table was disgusting and needed to be cleaned and the floors were the dirtiest of any fast food establishment I had seen. The bathrooms in the mall or cleaner than this restaurant. They had no customers and seem to be more interested in talking to each other then helping or cleaning up. when my husband stated “this place is disgusting I’m not eating here “the two of them just laughed and watched us walk out. As owners of a business ourselves we just feel like you...
Read moreAfter waiting 12 mins for my food tonight, I went to the counter and asked for my order. The girls looked at each other and said they gave that order out. I told them I didn't get it and showed my receipt. She said sorry and that they didn't have anymore Chile that they could give me just the hot dog. I then asked for a refund and they told me that couldn't do that either. So I then asked well what can you give me because me and my daughter have been waiting. These two ladies were so unprofessional and disrespectful. Will not...
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