Ross Dress for Less — Local services in Channelview

I asked a cashier for assistance she didn't pay attention and responded upset showing no empathy then approached the African American female manager for help and the woman slash at me and started behaving violent and very agreesive ,with zero professionalism and no tact mad at me for asking for assistance also acussed me of skipping line but it was my cousin that was WITH me and when she find out she judged me wrong , instead of apologizing she kept looking for reasons to yield at me this time because she thought I was to close from the client ahead of me, the truth she was just mad because I requested assistance , she used all types of excuses to scream at me in front of other clients, a woman started laughing at the situation she didn't do nothing about it I left the store leaving all the merchandise I felt like if I waited an extra minute she was going to hit me, at the parking lot 3 hispanic women that were entering the store heard me and my cousin talking about the incident they told us in fact this African American female manager is well known by being despot and having very ugly ways to treat customers and this has happened before to other people honestly while she is there I don't believe it's a safe place to...

Didn't find what I wanted (a decent quality nightstand) but had to potty and there's a sign directing patrons all the way up to the front desk to ask permission to go relieve themselves. I asked the guy standing at a makeshift station by the shopping carts who wasn't greeting anyone and he said I'd have to wait a few minutes because all the cashiers were busy! What?!? There were other employees throughout that could've done it, but y'all have made this a cashier only responsibility?!? I had to go outside because I was about to have an accident because y'all want to control the restroom! Makes no sense! Especially because it's the only nearby toilet without having to find another store that I'm sure isn't making their customers follow a process. If it wasn't raining, I would've walked to Lowe's where they have consideration or dare I say appreciation for...

They have the worst customer service I have seen in my life, when I was looking to buy one shoes I observed that the price on the item for the size that I chose is expensive compared to the same shoes in the other size, I asked the cashier if she can ask the manager to reduce the price because the shoes already returned because of using by another customer, so the cashier call the manager and they started speaking foreign language to don’t understand what they said, later on she told me that the manager busy and she couldn’t come to talk to me, and she kept explaining that because that shoes is just be like that because customer they tried many times, finally I got it but I feel that I had discriminated from them. Really I was disappointed...