Summary: Great business with fast turnover times, reasonable prices, friendly staff, etc. Would recommend to anybody in the Charleston area with computer troubles!
I have a gaming desktop PC that I built in 2017 and, in spite of building one, I don't know much about computers. I can troubleshoot simple things, google the rest, and if the answers aren't there then I'm pretty stuck. My computer was giving me a world of trouble and I was losing my mind trying to fix one error after another. I was so frustrated that I was ready to purchase another computer entirely because I was so tired of taking this one apart and putting it back together, rebooting, installing and uninstalling, all to fix nothing.
Adam took my calls, handled my repairs, and made for a generally great customer experience on my end. He was friendly and personable, and he explained what the issues were and how he fixed them (problems with my OS and BIOS). He got it all done the day after I brought it in for a price I was happy to pay, and now I'm back to happily gaming.
I will be returning to Daniel Island Computer Doctor in the future for any of my needs as they absolutely deserve...
Ā Ā Ā Read moreThis was my first experience with Daniel Island Computer Doctor. It started with a phone call that was very helpful and SIMPLE, not a ton for computer person lingo. I then stopped by with my laptop expecting to wait for a while. I had already had someone work on it and we were over an hour in. Well, it was fixed in LESS than 10 minutes with the Daniel Island Computer guys. I cannot thank them enough. I do a ton of live video and recording and desperately needed my computer camera working, especially in this COVID-19 quarantine world. Thank You, Thank You, Thank You for the quick repair and great...
Ā Ā Ā Read moreEXCELLENT SERVICE!! I have taken two laptops to these guys, the first one was at another shop for a couple months and they couldn't figure out how to fix it. The Computer Doctor had it for a couple days and had it working! The second laptop they replaced one cheap part to see if that was the issue first. It was actually the motherboard which would have been costly and not worth repairing. Instead of pushing me to repair it he found out what I needed the computer for and sent me a link of the perfect replacement for it. I would definitely recommend these guys. They are knowledgeable...
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