The service was actually quite good, it is the product I am infuriated by. I bought a filing cabinet here (if you even want to call it that) for about $120. The particular one i was looking at was out of stock, so they knocked some cash off of the price and gave me the floor model. It worked completely fine in the store and at home when it was empty. However, once it had actual papers in it, the damn thing ceased to function in any respect of a filing cabinet. This is primarily because the glides they used for the drawers to go in and out were about the cheapest you could possible design. This in of itself would have been find except the cabinet was so cheaply made that it had no cross members to keep the shape from deforming ever so slightly, which made it so the glides came out of their track and it ceased to open or close completely after that point. I spent over a $100 on a cabinet that can't even perform its most basic functions of opening or closing. I suppose this is partially my fault for trying to buy a filing cabinet for a reasonable price, but why is an office supply store carrying this type of garbage in their stock. I basically wasted money on this because it pretty much refuses to open or close, and I had to buy a new filing cabinet now. I guess i should have spent more money to purchase a quality filing cabinet, but forgive me for thinking $200 for a 3 drawer filing cabinet seems...
Read moreThere was a peculiar sort of sadness about the place. The kind of sadness that hangs in the air like cigar smoke at a party that’s gone on too long, where the guests are ghosts and the jazz has slowed to a dirge. I went to Staples that day in search of something simple. A pen. A form. A whisper of order. But what I found instead was the quiet ruin of a dream. The lights above flickered like the last gasp of hope in a man who once believed in the promise of progress. The card reader stuttered. The printer sighed. Somewhere in the back, a fax machine wheezed like a flapper with a broken heel and a thousand regrets. And then there were the employees—God bless them. They moved not with joy, but with the practiced elegance of people who had long ago accepted that nothing would ever be whole again. The girl behind the counter was named Tiffany or Charity or something poetic that no longer suited her. She said, “We don’t have any pens,” in the same tone Daisy might’ve said, “Do you always watch for the green light?” I bought a pack. Seven dollars. Six pens. All of them hollow. The ink ran like bootleg liquor—cheap and a little sour. I signed my name on the return form like Gatsby scrawling one last hope into the night. And as I left and the doors hissed closed behind me, like the gates of a jazz-age Valhalla I realized: we’re all trying to get back to something that never really existed. Even if it’s just a...
Read moreGot a great deal on a printer. The store was a bit jumbled up, but last Friday was Black Friday so I expect a bit of disarray after the most significant shopping weekend of the year. I asked for help with the printers and they had to find someone. The sale prices were not marked on the printers at the end of the aisle and I just wanted to make sure that I got the sale price. When the guy finally came out, he looked and acted like he had just woke up from a nap... or was perhaps stoned. He was knowledgeable, but very 'sleepy' and short with his answers. Not very friendly. I don't expect you to be my best friend but you should at least be cordial and enthusiastic about your job. If you're not, then you probably should look for a different job. The same guy rang me up but he was staring at his cell phone half the time. The transaction was complete and my receipt rolled out of the machine but I stood there until he finally acknowledg'd me and looked at me instead of his cell phone. I stood there for another few seconds until he actually said thank you and handed me the receipt... I think it took everything he had within him to do that.
On the way out I noticed that the store had a help wanted sign in the...
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