Atrium Health Women's Care Charlotte OB/GYN — Local services in Charlotte

After the ordeal I've had, I've tried to forget about the experience, but truly can't because of how they have treated me both here and other practices based on what this practice claims. To begin with, I never had a single visit where things went smoothly. I either got the wrong labs drawn, got told I needed an ultrasound for one of the labs only to then be told they shouldn't have scheduled that and sent me and my husband home after driving over an hour to get there in rush hour traffic, was then told that I supposedly requested the labs and ultrasound when I definitely didn't, was scheduled with a midwife every time when a note was placed in my chart stating I was only to ever see doctors due to a condition I have, finally got scheduled with a doctor, and that's where things took a bigger turn for me. This doctor stated she knew all about my condition, but I didn't feel comfortable with that given some things she had said, she continued to bring up my weight multiple times that whole visit while making assumptions as to what I'd eaten- IE "You probably had a cookie and chips with your sandwich for lunch.", suggested counseling for my weight, and then claimed she couldn't find the baby's heartbeat due to my weight despite me having used a doppler on my own just the night before, and found it lower than where she was looking. EVERY single thing revolved around my weight to her, and I left in tears feeling so hurt and upset with how she treated me. I tried to seek advice from another OB about pregnancy and my condition as I was told they were a specialist in that, but ultimately cancelled that visit upon finding out they weren't with Atrium. When I called to discuss my upcoming appointment, I was then informed I was blocked from the system and had been let go from the practice because I was seeking treatment elsewhere since the office I cancelled my appointment with reached out to request medical records. I wrote a review about my poor experience with that doctor, and then received a call from the nurse coordinator saying I'd be allowed to return if I deleted my review and then met with and apologized to the doctor because I had hurt her feelings with my "wild accusations", and if I had a problem with one of their doctors, that obviously means I have a problem with them ALL, even though I had loved everyone else I had seen at various times. Because '[they] are a family". To be treated this way with no respect nor care and to have had a negative experience with literally every visit made me realize I absolutely did not want to be with them for the remainder of my pregnancy, especially when I discovered there were a few things my baby had issues with. I then reached out to another practice, but apparently they saw a note placed on my account from this practice, and refused me. I have no clue what the note said, and ended up having to have MFM get me into a different one altogether. This is NOT what...

I had been going here for almost 10 years for annual check ups and didn't have any particular complaints aside from the typical they're usually running late and I had to wait over an hour after my appointment once, but just recently I experienced a pregnancy loss and could not recommend this practice less. First, you have to wait until 10 weeks to get an ultrasound, which I guess I understand is their standard procedure. But when I went in for my 8 week confirmation appointment, they did not do anything but check for certain STDs and make me pee in a cup. I could have told them I was pregnant from peeing on a stick and have a single partner so don't have any diseases without paying them. They did not draw my blood or anything. Not to mention the midwife I saw was very cold and robotic when I was beyond excited for my first baby. At my 10 week appointment when we found out about the miscarriage I discovered had they done an ultrasound sooner or tested my HCG levels from blood, this could have been identified sooner - like at the 8 week appointment. Not only that, but at the appointment we weren't fully told what was happening or that it was a miscarriage for a full 10 minutes of the doctor being in the room. She had horrible bedside manners, but she did have compassion. At my follow up 2 weeks later everything changed and she seemed rushed and confused why I hadn't taken a medicine we had previously discussed I wouldn't take. Still no blood drawn to confirm progress (or lack thereof). At my follow up 2 weeks after that I was told to take a pregnancy test in 2 weeks to confirm everything was out of my system. When I still tested positive 2 weeks later I messaged them and they were absolutely NO help. All they kept saying was test in 2 more weeks. Again, having not drawn any blood we had no baseline HCG levels to confirm what was going on. When I started bleeding and messaged them they said "You may need to come in for a follow up ultrasound" What is a PATIENT supposed to do with a MAY NEED TO? Do I need to? Don't I? Should I call to schedule? Are you going to schedule me? I can say that Dr. Caruso was very kind and I liked her but I was passed between doctors, midwives and nurses through the entire process and felt like I was trying to play doctor to understand since they never explained anything that was happening - it was always a "wait 2 more weeks" with no explanation or confirmation what was happening was normal. The process seemed to last so long and it was one of the most unpleasant experiences to begin with, not made any better by them. So needless to say, I am...

I came to this location because the midwife I trusted moved to this practice and I wanted her to be on my team for my second baby like she was for my first. For the most part, most of the team is great, but my labor was absolutely awful due to the nurse and midwife who were working while I was in labor.. They were against my birth plan multiple times, I was not asked on many occasions about something being done, I was just told they were doing it while they were doing it (like a membrane sweep and breaking my water). The nurse was not only rude, she continously told me false information and I belive it was due to not wanting to have to do her job. I was made to feel like crap by the overnight team during labor. I never want to experience care like that again. I do have to give crazy praise to the morning team though. The morning nurse came in at 7 and was an angel. She fully understood my concerns, she even told me that the limitations given by the night nurse were unnecessary. She also was wonderful in helping me stand up again the overnight midwife and even trying to hurry the morning midwife a bit because I told her I refused to have my daughter bright into the world by the first midwife (who was trying to rush things in that last hour and made me extremely uncomfortable). The morning midwife came in, and listened to what I wanted, she talked with me about everything before and let me labor how I wanted. My delivery team was phenomenal. After my daughter was born, they took care of me and allowed the golden hour of skin to skin time and the nurse helped me after with the immediate aftercare prior to being moved to recovery. The recovery team was also amazing and did their jobs, but also allowed us our space to spend time bonding. I enjoyed the majority of my teams, however the 12 hours I spent with the bad, has left a huge negative impact on me.

Update 1.27.2025 Ended up with a surprise pregnancy and returned to the care of my trusted midwife. This time around, my prenatal experience has been horrendous and I highly advise everyone to stay far away from this practice. The nurse Paisley is rude, talks down to you and will continue to try and make you feel incompetent. I am in the process of transferring to another practice for my care because I do not trust this practice with my health or that of my child any longer. I would highly advise to go...