Atrium Health Women's Care Eastover OB/GYN — Local services in Charlotte

I know rotating doctors are typical for pregnancies but this particular place has a ton... so be prepared to never really know any of the doctors. Most of the doctors were very rushed and seemed to not ever want to answer my questions or hear what I had to say without me feeling my questions were stupid. One of my appts was toward the end of the day and the Dr was late coming in my room, I literally spent 2 minutes with her and was still trying to ask her questions as she was walking out the door. I'm a first time mom... forgive me if I have no idea what I'm doing and have questions! I also have scoliosis and I was very nervous about it. Each time I met a Dr, they had no idea I even had it, like they didn't even look at my chart before coming in. There is one girl in particular at the front desk who has NO clue what she's doing. When I decided to switch facilities because of this one being so chaotic, I still had one appt left. I explained to someone over the phone that I would be switching but I would still need to come for my last visit. I arrive on time just to find out she CANCELLED my appt! The girl at the front scrambled to get me in and I didn't even see an OB, it was PA. And honestly, she was better than any doctor I had seen there. That same day (same receptionist), I filled out a form to release my records to the new place. My appt was coming up with them and they still hadn't received my paperwork. I called Eastover and after being on hold for 25 minutes I found out that they had LOST my form and had no idea that they were suppose to be sending my records to anyone. I'm glad I called otherwise I was waiting for something that never would have happened. The best thing about this place...

I started going to Eastover when I found out that I was 7 months pregnant, they were kind and curious for the most part but because of the way the office works you do get a different doctor almost every time you are in. Even though I was there almost every week for the last three months of my pregnancy I rarely saw the same doctor and that makes it kind of hit or miss. Some of the doctors I worked with were really great. Dr. Matkins, who I saw on my first and last visit was really wonderful, very re-assuring and straightforward. Dr. Lucas, who delivered my baby girl and saw me twice in office + afterwards for my follow up was also really nice, if a little buisiness-like. The Ultrasound tech is amazing and will really take the time with you. On the other end of the spectrum, the NP Ann Osborn was horrible. I almost walked out of the appointment, she spent the entire time reading information off to me like a script and made me feel like I was inconveniencing her by being there. She also refused to answer any of my questions, saying instead that I could just come to the class she teaches. Don't judge the entire practice by her, but if you get her for an appointment I would definately ask for another doctor. The practitioners deliver at CMC main, so you will have a doctor that knows your history when you go in. If you want personalized attention then this probably isn't the practice for you but if you just want tests/procedures done right then I highly...

I’ve had a terrible experience at Eastover & wouldn’t recommend to anyone. First off, we got abnormal results on our genetics test. No one from Eastover reached out to us. We arrived for our 12 week NT scan and no one had even checked our results (that resulted 5 days ago) Susan brown was the dr who saw us. She was a mess. Came in the room and said “looks like we got some abnormal results huh” hadn’t even read over them. Then she can’t find them in the chart & is complaining about that. When she finds them she basically says “okay so she may have this or she may not” and then told us “but it’s okay if you’re kid isn’t normal” & went on a tangent on how it’s okay to be different. After that I definitely did not want to g o back to them, but did. I had called the week prior to get my morning appointment rescheduled to an afternoon. I emphasized same day if they couldn’t change it not a big deal. She said they had something at 1:30, my atrium showed the same thing. I arrive and they said that appointment had been cancelled that I could come back next week. I said it was for my 16 week appointment and if anyone could see me for a quick Doppler and check in I had a few questions. The rude front desk lady replied and said “if I had someone I would’ve brought you back 5 minutes ago but clearly I don’t”. Now I’m 16 weeks pregnant looking for a new OB. Save yourself the unneeded stress &...