L.A. East — Local services in Charlotte

My wife visited today for the first time today to look for a gift for a friend. Staff basically ignored her. Eventually she found some nice items that happen to be on sale. Upon cashing out, she asked "do you happen to have any boxes?" and was told "yes, but we don't give boxes for sale items" in a snotty way. The cashier then asked if my wife has liked them on FB yet. Are you kidding me? Focus less on FB and more on customer service.

The retail workers should get over themselves. You're not Vera Wang, you're in a retail store in Blakeney shopping center. It stinks because they have great stuff but the snotty attitudes have lost a client and circle of...

Absolutely love this store! From the great pieces they sell to the welcome and warm spirit of everyone who works there. I was lucky to get to chat with the owners and you couldn’t ask for better people. They are so knowledgeable and make everyone who enters feel like family. I no longer live in the area, unfortunately, but every time we come back to visit, it is absolutely always on the list of stops (even if we can only make it for a 48 stay). Thank...

Dropped by LA East to shop for my wife for her birthday and as usual felt overwhelmed by what to pick. Melissa (the owner) offered to help and eased my stress considerably. She offered suggestions in my price range and came up with a winner that I think my wife will love. She then gift wrapped the article and made sure all the ribbon looked perfect. I couldn’t have been happier with the care and service at LA East. Clearly a 5-star...