I saw this post on FB my sister in law posted. She's big on supporting her community. I'm supporting her by posting her comment. I will not be shopping at Roses Discount Store any more and hope you stop supporting them. Why spend money in a store not supporting your community.
Ola Mae Mitchell FB post. I was not going to say anything but I decided I need to. There are two Roses stores in Charlotte, one on the Plaza and one on Freedom Drive. These two stores are patronized mostly by brown skin people. I need to let you know these stores do not care about your community. It appears they only want the money. I approached them about supporting our National Night out. I did everything their management told me to do. I created the letter, delivered it to the store and went back on the day I was told to go and was told “You need to go through our corporate office, better still goggle them. I must say I was not happy. So, I googled them got the number, explained to their Consumer Affairs Dept what happened. She told me “I am so sorry that happened, fax me your letter and I will take care of it. “ I told her the event is Tomorrow, maybe what you donate can go toward our next event. The day before the event I get a call but I did not recognize the number. So, I checked my voice mail and it was a message from Roses to call them. I returned the call and informed them the event had passed but would still accept what you can give. I want the people who shop in Roses to know that the said the most they could give us (Mind you I told them it was three neighborhoods combined doing the event) was 10% of what ever we buy. I was shocked, I even said us that the most you can give and she said yes. Now if my math us correct 10% of $100.00 is $10.00 THAT IS WHAT OUR BUSINESS MEANS TO ROSES!! How much do you think brown and black people spend in Roses during any holiday not counting every day? Sorry it is long but I had to let you know. We have got to stop supporting those who don’t care...
Read moreI was in this store on 05/26/2015 and was checked out at 2:50 pm.I bought 13 items but when I got home that evening only to realize that my 2 packs of pens and my 6 cans of vienna sausage was missing.So I drive all the way on the other side of town to get the left items.The then manager on duty Ms. Dee looked at my receipt and said I would have to come back tommorow because she didn't know how to run the security tape back.So I call the store manager this morning and he tells me he would need a hard copy of the receipt in order to track these items.My point to this is really?It has to be a better way because why should I have to run back and forth on a mistake that this cashier made.This is lousy customer service and I never had to go through this. To get items that I purchase and didn't receive.I asked the manager could I just email him receipt, so he can look so i could just come back to get the items and leave.He said no I would have to come in and bring it in.This cashier had to realize at some point that I didn't get these items.Now I have to go out of my way to get...
Read moreThis store is really ghetto and rude employees Every time I come in. They act like you stealing. Everytime personal belongings have to be left up front at the cashier area. They give a ticket. Mind you I'm coming in just to get a loaf of bread since other stores don't sell it cheap. The bread is like right by the register. It doesn't take less than 5 min for me to get in and out of the store. I refuse to shop here ever again. I live like 4 miles away from the store it would be nice to get quality name brand bread for $1.25. Guess I'll go to concord and get bread when it doesn't expire. Its like a low end freds or big lots. The restrooms are horrible and everything is over priced low quality. They don't even want you to save $. There is no AC in the...
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