I've never been to a Tractor Supply Co. store before I moved here to Centralia. Very happy I did. Heard they had a pretty good selection of cowboy hats and boots. My 1st thought was "at a Tractor Supply Store?"... I was impressed from the moment I walked in. The store is spacious and laid out quite nicely. This past visit was my fourth. I've purchased antifreeze for my truck, a couple of pretty nice tshirts, some seeds for the little garden I haven't prepared just yet and it's not where I shop for all my dogs supplies...Oh, and I found the best looking cowboy hat and I was very pleased to find such a quality hat for around $30. I would have had to pay 3X that at one of the other outlet stores around here. A big thanks yh the folks who work there for sure. Very sweet, informative, and the assistance I received from them were priceless. I'm disabled and they were such a good help for me. God...
Read moreI'm so thankful I went to Tractor Supply Store in Chehalis Wa. Ive been looking for fencing and pricing it all over and happen to find the fencing I needed. Best of all was the gal that helped me, Shawna, she was Great, I was going to try to put three rolls of fencing in my car with two german shepherds, would have been a real tight squeeze, Well, I told Shawna I would come back the next day and (Shawna) said she would drop it off after she got off of work. WOW, the perks of being in a small town I just moved too. It's been a long time since I've met someone that is that nice and will go out of her way to please a customer. Well Shawna I'm a customer for life. I cant say how grateful I am and for making my day. Thank You Shawna your a...
Read moreExcept for Shannon, all employees are generally nice and helpful. Shannon is extremely rude on multiple occasions, beyond belief. I've worked Customer service for 25yrs plus and would never be so disrespectful, pretentious. While I was speaking with Colton at customer service regarding her lack of respect, she was ignoring line of customers while watching what transpired at desk. As we walked out of store, she let me know I wasn't talking to a manager - which I told her was fine, Steve will get the message via Colton.
It was a completely unacceptable interaction, and I will shop elsewhere and refer my customers whom I deliver for about...
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