Lovesac — Local services in Cherry Hill Township

We had a great experience at the Cherry Hill showroom. It was my husband’s and my first time in a Lovesac store, and we weren’t sure what to expect or if we wanted to make a purchase that day. We were greeted and helped as soon as we walked in, even on a busy Saturday afternoon. Matthew was friendly, answered all our questions, discussed our options and brought up great points to consider as we looked. I was surprised to learn later he was here to train for another location, as he seamlessly guided us through the showroom. Missouri will have a great team with him!

Mackenna was incredible when it came time for us to look at a quote. We felt zero pressure to make a decision on the spot and we were never rushed to discuss purchasing—we told them we were ready after an admittedly long time testing out the sactionals. She helped us weigh our options thoughtfully while giving us time to talk alone. She went the extra mile to ensure we had the best quote possible, beating the deal we had online—all while balancing multiple clients making purchases. We didn’t finance, so I can’t speak to that process, but we did decide to make the purchase and it was a fast and smooth transaction. Can’t thank both Matthew and Mackenna enough for a comfortable, enjoyable experience and helping...

Our experience with the LoveSac team @Cherry Hill Location was outstanding from the moment we walked in the store (with our furbaby Louie in his stroller). Starting with our LoveSac specialist Erica who not only walked us through the process, but took the time to get to know us, our needs, and helped us design want we wanted within our budget. As a disabled veteran they ensured we got the best deal including a veteran discount.

Even after the sale she continued to check in with us to ensure we were updated on when we would expect our delivery. Once we received our delivery she once again checked in to make sure we received everything as expected and was there to answer all our questions providing advice and guidance on the configuration and setup process. After everything was completed she again checked in on us one more time to ensure we were happy and satisfied with our new LoveSac purchases. This is not your typical furniture sales experience LoveSac specifically Erica really went above and beyond in my opinion.

We are so overwhelming satisfied with our overall experience from start to finish (we give a10+ rating). Thank you Erica and the Cherry Hill LoveSac team for making this an amazing experience for us.

The Birdwell’s Leighanne, Steve,...

Amazing experience from start to finish, not to mention a fantastic quality product! We saw an ad for lovesac and liked the modular concept but weren’t sure about the quality so went to the showroom to check it out.

The staff there was so helpful and not salesy or pushy at all. They spent a lot of time with us coming up with the perfect configuration and material. They also had these little Lego-like pieces that you can build a miniature of different configurations, then lay it out on little squares measured to scale so you know exactly how it’ll fit in the room.

Shipping was fast, everything arrived in less than 2 weeks. The staff even followed up to make sure we got all the pieces (we did). Assembly was reasonably easy. I was able to do it myself in a few hours and it would have been much faster with two people.

The couch is high quality, super plush and comfy, and the city sac is AMAZING. I may or may not have taken a nap in it halfway through assembling the couch. I can’t say enough good things about this product and...