Michigan Schools and Government Credit Union — Local services in Chesterfield Township

What's really frustrating is buying your first house and immediately finding damages that cost thousands of dollars to repair, and when you finally get the insurance check to repay your credit cards, having the bank rep question how you got the check before depositing it for you, and then the same rep being rude when you return a week later with the much smaller return deposit check from the place you were renting from before buying the house, and questing how you have that check now because you just came in with another one. I'm not sure it's any of your business, there's a hold on the bigger check to make sure the bank gets their funds (which we understand and never even took issue with?) so what's the problem? I have a feeling she thinks we are involved in something fishy because we are young adults and maybe because we came in a few minutes before closing (all we had to do was deposit a check, sorry we have busy lives too) the second time. Quite upset that after the trauma of having our house flooded and then torn apart, when we finally are in a place to fix it having someone sour it for no reason. We were not rude to this woman even though the first time here we wanted to ask why she needs to know how we had a check (and we did explain what happened to our house and everything), and explained what the second check was too when she asked very rudely because it was the "second time she waited on us". She was also visibly and vocally annoying with us because one of us (my fiance and I) does not have an account at the bank because we had come in previously and asked about it but were told we didn't meet the requirements for us both to have an account. We both signed the checks and visited the branch to deposit the checks with our I.D's, because they were both made out to the both of us (we couldn't afford to have only one of us on either our lease or our mortgage, sorry lady) so what other options do we have?? Now have to plan on going to another branch (which isn't an exciting prospect since this one is so close to our home) or continuing our business at another credit union, because we couldn't go back there and overlook this woman's rudeness again, so best...

⭐️⭐️⭐️⭐️⭐️

My husband and I visited the Michigan Schools and Government Credit Union in New Baltimore on October 2, 2025, and were fortunate to be helped by Sanja B. Even though we didn’t have an appointment, we were greeted with warmth and professionalism and were seen within just a few minutes. From the moment we sat down with her, Sanja set the tone for an incredible experience.

She took the time to truly listen to our needs and our vision for the future. She explained every option in detail, ensuring we understood and were making smart financial decisions for both now and later. She went above and beyond by not only guiding us but also helping us complete everything we needed that same day.

What stood out the most was her genuine care and dedication. Even though the branch was closing by the time we finished, Sanja never rushed us. Instead, she made us feel welcomed, valued, and supported. Her expertise and kindness made a huge difference in our experience.

I can honestly say she is one of the best Assistant Branch Managers I’ve ever met. Sanja exemplifies what outstanding customer service should be, and it’s people like her that make us proud to choose MSGCU. If I could give her more than 5 stars, I would. She truly deserves recognition for her...

I’m a young person getting an auto loan for the very first time and I met with Sanja after speaking with her via phone and email. She told me exactly what documents she needed before we met and I got them to her. When we met, she walked me through the entire process and answered all my questions. She made it seem so easy and straightforward. I got an amazing APR on the interest rate. When Sanja was looking at my credit, she also noticed I had some credit card debt and offered to apply me for a personal loan through MSGCU (also at a great rate) which was thoughtful. Now I’m just waiting for my car dealership to send their documents so I can be on my way to owning my vehicle. Anyway, 10/10, would go here again for anything! And 100% recommend Sanja. I didn’t meet with anyone else so I can’t rate them but Sanja was so nice, professional, kind, educated, and willing to help me understand what I was...