Romo Mattress and Furniture — Local services in Chicago

I purchase a bedroom set at 3455 S. Halsted Maria assisted me while I was looking at different sets she was not rushing me she was very patient explained the prices and availability. My furniture was delivered the very next day early around 10:45 AM I received the wrong headboard it was a manufacture issue my nightstand was damage during the delivery call Maria she assured me I will get the correct headboard and a new nightstand the next day and I did mistakes happens in any business Maria was very professional and courteous the delivery guys was great also. I highly recommend Romo Mattress and Furniture I will shop...

If I can give a zero stars I would. I went explained how I wanted my couches did the measurements and everything. Took like an hour explaining and verified we were on the same page. I still got the wrong couches. They rescheduled and brought me the right couches. And waved $100 fee that were trying to charge me. And when they left the delivery men left me a dent on the wall that now I have to repair. Called the furniture they are not reliable for damages while delivering. Awful customer service of agents. Never again will I...

Purchased a dining set on 35th and Halsted. From Initial contact of purchase was with a friendly and knowledgeable sales person, Ali. To the delivery guys who came as scheduled, wearing mask and friendly as well. My biggest reason for the five stars was the experience when I had a minor issue with one of the chairs being wobbly. I contacted the manager , who quickly addressed my concern within 48hours. 🤗🤗. by sending another set of friendly associates out to fix the concern.. Overall great experience and would...